The complaint has been investigated and
resolved to the customer's satisfactionResolved Carflexi — I am complaining about car rental
resolved to the customer's satisfaction
We were informed that we will pay 72 euro by card and later then we meet the person from their company at the desk the rest amount will be about 70 euro. But at total they asked us to pay 200 euro and 600 euro to frozen in their bank account just in case if something would happen to a car. This information was not provided on website, so we lost almost 80 euro and did not rent a car. We had to choose another company which provided much better rental conditions. I am really upset about this situation. Website should be more informative!
The complaint has been investigated and resolved to the customer's satisfaction.