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Careem Networks Customer Care Service

Careem Networks FZ LLC

4004, Shatha Tower, Dubai Media City
Dubai
United Arab Emirates

Customer Support Phone Numbers

Phone:
+971 4 440 5222 165 66
 

Careem Networks Complaints & Reviews

Careem Networks / caption

Su
Sumair Ali on Aug 20, 2017
today i book a ride, and i cll the caption 3 time that how long caption will take and i feel so bad that after 10 mintues without informing me he did come to my point and he didnt answer my phone and i was shocked when i saw him on mape that he left and compamy charge me 120 rupes although...

Careem Networks / Complain to careem captain

Ya
Yasir quraishi on Aug 20, 2017
Hi sir aaj mene dost ko ek raid book kia tha ghr sy..atleast 9 kilometer raid hwa tha jiski total charges 85+81+34(waiting charges)=200 charges ane thay lakin careem captain ne mere dost sy 370 charges lea hai ..moje na email aya hai careem ki taraf sy or na careem app main my raid main...

Careem Networks / Bad behavior of captain..

Ar
Arif Channa on Aug 19, 2017
Yesterday, we called a careem ride he arrived after an hour in location which was far away from us and then he said wait I'm coming but he didn't came and after 1 and half hour he told us i can't come just cancel your ride... That's not the way he made us wait that long and now if we are...

Careem Networks / Rider Unfair Charges

Hu
Hunain Hanif on Aug 18, 2017
Dear Sir I would like to state that, I am a new user of careem the last ride was so disappointed we wanted to go Tower from Gulshan-e -iqbal, but rider/captain took the wrong way and we got Rs897 bill which was very huge amount for a nominal family afterwards we try to convinced rider do...

Careem Networks / forgot email

Mu
Muhammad Ahsan Ikram on Aug 15, 2017
I forget my account password. When I click on forget password and enter email. A pop up shows.. We r unable to complete ur process.. This [censor] I m facing about 6 months.. Please inprove ur services.. I changed my cell phone if something happening due to my cell phone.. So I changed it...

Careem Networks / careem billing

Na
Naila Kanwal on Aug 15, 2017
I have a worst experience on sunday (04 June, 2017 from Aladdin to Saman abad Karachi), driver was not reached and app showed arrival. I was waited there for 30 minutes and made so many calls but no one attended neither came, finally ride was cancelled by the driver and penality wa...

Careem Networks / complaining about usama complain against usama 03114030323

Ra
Rahil Ayaz on Aug 13, 2017
Respected sir/madam He took my family from my realtives home after that he start messaging my sister. You people are having such a cheap services with this type of guys you are hiring for a driver i want feed back from you people please give me feed back. If you people are replying me from...

Careem Networks / insurance of captain

At
Atif Hussain Saga on Aug 12, 2017
Dear Careem Team, I am a vender driving two fleets at Careem since last two months, and have come to know following: - Careem isn't providing any kind of driver or car insurance in case of theft or snatching at gun point. I request that it should all be covered by Careem rather than any...

Careem Networks / careem captain/inappropriate act

Ha
Hassan Iftikhar NATT on Aug 9, 2017
hi, i'm Hassan.yesterday i was traveling your captain : Mahroz Amar +923121525525 Black Daihatsu Move ADD-947 2017 from Taxila to Islamabad Jinnah super market. It was really a long ride.Very long ride, about 5 hours.He drop me to Standard Chartered Bank and i left my many belongings in...

Careem Networks / registration issue

Mo
Mohammad sajjad on Aug 8, 2017
Dear careem administration I am struggling to become a vendor with careem along with dedicated captain but your staff is just miss guiding us...we are visiting since last week in order to get registered...we have checked our car and got cleared also we had given forms for registeration and...

Careem Networks / careem bill

Ga
Gauherk on Aug 8, 2017
I booked a Careem car today around 5:50pm at korangi industrial area. I traveled in it and my destination was north nazimabad block-E, Karachi. I already had 298 rupees in my Careem credit. When the ride ended I was shocked to hear that the bill was 769 rupees. Even when there was a peak...

Careem Networks / customer service and driver

Um
Ummit Sethi on Aug 7, 2017
Terrible service - again - for my family, followed by factually incorrect response to email when we reported the issue. And no call centre service to deal with this. You guys have got so bad in the last few months, we are failing to see why we should continue using you. This is the third...

Careem Lahore / admin staff and pathetic customer services

Sh
Shaan Chaudhry on Aug 5, 2017
I am writing this as I was not expecting this is Careem's customer care and quality standards for the captains and vendors its like a fish market here I came here thrice and every time i came Dha office staff at meet and greet is pathatic in customer service and more over she is quite rude...

Careem Networks / careem car service

Ma
May A. Helal on Aug 1, 2017
I booked a ride and i tried to call the captain to descripe my location but his phone was switched off... ive got a message that my captain has arrived but i didn't found the car and also his phone was switched off !! I tried to call the call centre before cancelling the trip but unfortunately i...

Careem Networks / registration issue for becoming a vendor

Mo
Mohammad Idris on Jul 31, 2017
I am struggling to become a vendor with Careem from last 4 days, i.e. 27 July-Thursday morning I reported to Careem Samanabad to list as Vendor along with the dedicated camptain, as the representative try to fulfill the requirements at the end of the transaction as advised me that my car...

Careem Networks / careem car service

Zu
Zubia Raza on Jul 31, 2017
With deep regrets Had the worst experience with the Careem service on eve of 31-July-2017. I booked the rides twice and both the captains after confirming the pickup and drop off points cancelled the rides AS IF i am the most stupid woman who will pay their penalty charges happily. Careem...

Careem Networks / unlawful penalty

As
Ashhar Habib on Jul 26, 2017
Hello. I would please like your kind consideration upon this. On 15th of July 2017, there was a heavy rain in my city Karachi. After I got off from work I booked a ride from PC as temporarily I don't have smart phone. My email is ashhar.habib@gmail.com and my number is 00923323216915, you can...

Careem Networks / complaint about illegal overnight fines with physical inspection

Gl
Global Media Pie on Jul 23, 2017
Hello team careem, Hope you are fine and provide better assistance to your entire stake holders. I might also approach your top tire but as good gesture tried once more at to bring my concerns in your kind knowledge and expect; you guys provide a logical answer. Although customers are...

Careem Networks / i am complaining about the captain mehmood iqbal.

Ji
Jibran Anwar on Jul 23, 2017
The captain Mehmood Iqbal cancelled the ride by himself on dated 22/7/2017 at 21:45 . We had been waiting for him for the last 15 minutes even we had to make a call to him to find out his current location on his cell phone number : 03333177118 and he told us that he is coming within 5 minute...

Careem Networks / driver's behaviour and attitude

Mo
Mohsin Memon on Jul 22, 2017
I'm unable to understand which type of character the driver had.. He argued with my mother.. The matter was of emergency and he was [censor] arguing.. He just dropped off the maturity and class of careem service.. I'm just complaining here to let others know (as its of no use, I...

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