The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Careem Networks Customer Care Service


Careem Networks FZ LLC

4004, Shatha Tower, Dubai Media City
United Arab Emirates

Customer Support Phone Numbers

+971 44 405 222(Dubai, UAE) 95 66
+962 65 001 622(Amman, Jordan) 41 36
+20 238 272 828(Cairo, Egypt) 64 45
+974 800 0097(Doha, Qatar) 50 39
+92 42 111 227 336(Islamabad, Pakistan) 1549 688
+966 920 033 786(Jeddah, Saudi Arabia) 94 49
+92 21 111 227 336(Karachi, Pakistan) 742 306
+971 44 405 222(Kuwait & Sharjah) 61 44
+92 42 111 227 336(Lahore, Pakistan) 1549 688
+973 16 198 927(Manama, Bahrain) 41 38
The region’s favorite car-booking app. We’re all about simplifying people’s lives and moving our region towards better living.

Careem Networks Complaints & Reviews

Careem Networks / car service

Tehzeeb Ul Hasan on Mar 19, 2019

Being a lady I feel ashamed when I saw the careem car service add. It is really insulting and a slap to our culture. According islam and our pakistani culture marriage is a sacred obligation. The taxi service company careem showed on their bill boards a bride is going to leave her house...

Careem Networks / advertisement

Mrs Wajid on Mar 19, 2019

Respected Sir, I saw the advrtisement of your company. Beside this I like your service and use it many time. I think you dont need this type of advertisement which can perverse our innocent youth. Please, remove your advertisement against shadi and nikah. Do you know this is making fun of teachings of Islam. We dont like it. A daughter of Pakistan

Careem Networks / extra fare charges

mohammad usman on Mar 18, 2019

It's a complain against careem, moreover it is about fares. My total journy was 3 km in 11 minutes and estimated fare was from 70 to 80 Pkr. But total bill was 429 rupees after 100 rupees of discount. In which 434 rupees were charged just for waiting. And telling you the official charge...

Careem / bikya advertising

Shehla Umair on Mar 18, 2019

I am inspired by your careem service, but now I am feeling very disheartening to see your advertisement on billboard in Lahore, which is impact on our social values and ethics and I decide to bycott your Careem Service and un install your application. So being a responsible citizen of...

Careem / bike service

Znbmuneer on Mar 18, 2019

I request you to kindly stop promoting ads like * shadi say bhagna ho tu caeeem bike karo*. This is an islamic society and our culture norms are not allow us to promote this type of ads. Nikah shadi is a sunnah of prophet s.A. W to purify society from vulgarity we all should follow islamic...

Careem Networks / location

Sidra Babar on Mar 13, 2019

I am using careem on daily basis but most of the times careem captain gets my wrong location even I always enter my exact location that is roots ivy school westridge campus but captain says that my location shows that I m in lane 5 of peshawar road. Then I have to call the captain and most...

Careem Networks / a trip fees

Esraa Gamal Mohamed on Mar 13, 2019

I submitted my issue a lot using the application and the email. I had a ride on Wednesday 6th of March from Designy on the ring road in front of Carrefour Maadi to Mokattam. The trip number was (715212708). The driver arrived and by the middle of the trip he told me that his phone went out...

Careem Networks / aac block and non refund

Sandeep donde on Mar 11, 2019

My account was blocked for no fault of mine.I have been following careem for 3 weeks now but no success. On 13th feb, txn id 692699268 I gave 100 sar to Driver, he gave me back 45 sar n deducted his 11 sar, remaining 44 sar was credited to my account, but app stopped working after that...

Careem Networks / extra fare issue

Arslan Qasim on Mar 9, 2019

Muhammad Arslan Qasim (rated 5*) Contact no registered on cream: 0334-6854525 Email id: [email protected] Place of travelling: Rawalpindi My Captain name: Muhammad Rafeeq Vehicle category: Go Vehicle: silver toyota corolla Vehicle registration no: LEA 8863 (2014) I called Go captain today...

Careem Networks / about excess amount taken from me by captain

new movies and songs on Mar 9, 2019

I had booked a cream on 8 march at night from ma promo came in notification in which 40% off I reached my destination after I reached he ask that to pay 1500 on my ride from Rawalpindi to tarnol I told him to tell me why it is so much he asked that peak time is applied he make much amount...

Careem Networks / charges.

Raja mohsin on Mar 7, 2019

Asalam O Alaiku. Sir I complain that I book ride on 2nd March 2019 at 1:14 pm. Due to un availablility of net the Ride Driver charge additional charges Rs. 318. Please Inquiry the said driver and give me the additionial charges Rs. 318 on Urgent basis. I complain 3rd time but no reply and...

Careem Networks / unethical activities

Zeeshan Ullah Khan on Mar 6, 2019

Careem reversed my Captains bonus with comments that he made some fraud. In this regard he has visited there service center Located in Malir & DHA Karachi but there their agents confirmed that they there is no issue with his account and they don't know that why did Careen do...

Careem Networks / customer service centre

Gardezi on Feb 26, 2019

Hi I am a careem captain since 2017 and I have a swere complaint regarding customer support helpline services. Last night I picked a customer with the dropoff I will guide the captain and after 14kms customer dropped at dropoff location who He told me. When I ended the ride at dropoff location...

Careem Networks / charging me twice

SamStar99 on Feb 24, 2019

I booked a careem on tuesday february 19th from mudon to jlt. I paid the driver aed60 and have also been charged aed52 to my credit card. I registered this error on wednesday and have heard nothing back. I registered again on thursday, nothing. I wrote a complaint on friday, saturday and...

Careem Networks / go ride

Ahmad Qureshi on Feb 20, 2019

Careem Captain's name Muhammad Qasim Dar, Silver Toyota Corrola, Go plus, Car no LEB-6025. I have never witnessed such an illiterate driver and such a behavior before. The captain had not an idea of how to talk and deal with customers. This captain tried end the ride on the middle of the...

Careem Networks / accounts blocked

Tauseef Malik on Feb 20, 2019

Dear verification team, My Name is Muhammd Tauseef and I am captain and vendor of Careem as Id 803457, one week has gone my id is blocked and all my house expenses depends on Careem earnings, I visited three times to Careem supply office but even not solved my problem, I emailed...

Careem Networks / captain cancelled my ride

Reshma2k on Feb 19, 2019

I had booked my ride at around 8.36 AM from Al Barsha 3, Villa 147. I was waiting for my captain to arrive. And it showed me he's coming from Al Barsha Heights. I clearly remember seeing 6mins for the captain to arrive. I am not sure what happened and I never saw "The captain has arrived"... / policy

Junaid Ahmed on Feb 19, 2019

Mara nam junaid ahmed ha mari bike id 1027889 ha or ma also bike winner hoon or bike sa upgrade ho ka apni gari la ka careem kasath chala rha hoon par afsoos ka itna mahnti or kuloos sa kam karna ka silla muja block kar ka dya abtd office najo ka non seroius or non mature staff ha jiss ki...

Careem Networks / driver arrived at the wrong location, when he finds me and i'm about to open the car he took off leaving me behind

MalditaKoh on Feb 18, 2019

Date of incident: 17 february 2019 Client number: +974 33280321 Client name: anna Driver information: Name: samseer kavil Contact: 7440 0138 Plate no. 674191 (black honda city) Full description of the incident: I book a careem ride to hospital because I was sick. When the monitor...

Careem Networks / mujy apk custmer officer jo helpline py hota hain unh ki complian karni hain

Waseem Sial on Feb 17, 2019

A, a, o Dear sir ma apki company ma eak coptian ho mare pichala week k abi tk bouns nhi ah or mujy kal sham ko apki helpline sa cll i k mari famliy ko pick karn hain mana jb drop off puchi tu wo unsave thy mana jana sa inkar kiya tu unh na mare bouns or garrnti wapsi karli or damki di k ap...