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What could be the problem?
Today (26 June 2025) at around 16:15 pm I entered my card at a Capitec ATM machine intending to withdraw my srd 370. Immediately after I entered my pin, a slip came out with this words:
"Transaction declined. Daily withdrawal limit exceeded"
I went to another machine to check my balance. It came as 0. As I inquired my statement it states that I withdrew my 350 at that exact moment but I never recieved it. I only got the "declined" slip.
Desired outcome: I would like the bank to investigate and please refund my 370 back into my account
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![Royal Bank Of Scotland [RBS]](/images/business/48-48/128363/royal-bank-of-scotland-rbs.png){kind=small}
