Capital One Financial Corporationcredit card

Setting up my app & online account required entering an access code they would text, but their system would not recognize my phone #. Multiple calls to customer service and online tech support took a lot of time and several days delay due to their procedures. I was told I could register a complaint on their website, but after some time couldn't find where & even entering words like "complaint" or "customer feedback" nothing comes up. I've NEVER had so much trouble with a financial institution & even branches of the fed government like Social Security & Medicare text security codes to my phone# easily. Totally ridiculous.

Oct 09, 2019

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