Capital One

First off I'm very upset !I got robbed they took me through hell verifying I'm myself for weeks! Had to wait in a new card another 2 weeks then now the killing part! SOMEONE IS USING THE NEW CARD CHARGING ITEMS ON MY CARD AND I DONT LIVE IN FLORIDA! My issue they took me through so much about my own money to only weeks later someone using my card UNAUTHORIZED! I'm taking my money elsewhere!