I made an online purchase which was mailed (Express post) to me using canada post. My package instead went to the 'undeliverable' mail office, who knows where that is... I got no answer form anyone form canada post because I was not the sender, they had my address on file, and yet no one could tell me why the item was deemed undeliverable. What’s most disturbing is; if canada post deems a package undeliverable they can sell it and pocket the cash…that’s just wrong, especially since they make it impossible to make a claim. I am so dissatisfied with how this was handled by canada post I will go out of my way to avoid using them in the future!
The complaint has been investigated and resolved to the customer’s satisfaction.