Camping World review: Service department won’t return calls

We bought our 2025 Jayce from Camping World and had to take it in for service on our refrigerator. This is covered under warranty. When we dropped it off on Saturday we were told it would be looked at Wednesday or Thursday. We have yet to get anyone to look at it or to let us know the status. I went in person to see the service manager and was told we would have phone call today. My husband called today for an update and nobody was able to tell him anything and the service manager was unavailable. We have yet to hear back from anyone.