I’ve had a very disappointing experience with Camper World in Plant City. They refused to stand behind a clear workmanship issue on my Forest River Sierra 399Loft once the warranty expired, and they wouldn’t even consider any type of goodwill support. To make things worse, I was told they couldn’t fix a simple propane regulator issue until they received a letter from upper management. Their solution was to tell me to take it to an outside vendor—yet it still wouldn’t be covered.
What makes this even more frustrating is that I’ve been paying for an extended warranty since the RV was new, and it seems to mean nothing. They continue taking my money, but when it comes time to actually support the customer, they offer no help. Overall, this has been a very poor customer service experience, and I cannot recommend this location based on how they handled these issues.
Recommendation: Camper World does not support their product stay away