Menu
For Business Write a review File a complaint
Camping World Customer Service Phone, Email, Contacts

Camping World
Reviews and Complaints

www.campingworld.com

Learn how the rating is calculated

1.2 16 Reviews 584 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Camping World Complaints 584

ComplaintsBoard
J
6:44 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband took our camper to Camping World for the repairs in September 2007. He left instructions to complete the repairs from tree limb damage along with adjusting the super slide and floor in front of the door if these were covered under the warranty. We were told that Camping World did not do the warranty work on one occasion and that they did do the...

Read full review of Camping World and 3 comments
ComplaintsBoard
V
4:47 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Camping World don't have anything repaired there

Auburn Poulsbo RV is famous for giving people the run around, giving poor service and ripping people off! I found this out only after I went in and rescued my 5th wheel from them. I can only hope that you find this out before you fall victim to their shady tactics. The service is poor and the salesmen I dealt with, Stan and Bruce are out and out liars. Don't have anything repaired there. They fix things so you have to bring it back again. They supposedly did a multi-point inspection. They supposedly repaired the hot water tank. If they did anything, it was done incorrectly. They were supposed fix the hot water tank. When I got it home, it didn't work. I called around and took it to Camping World in Tacoma. That was also a huge mistake. They replaced the entire tank and installed the "one way" valve wrong. They also hooked my RV up to city water with out the pressure reducer and blew several lines. Now when I hook city water with the reducer to the RV, water pours out the fresh water tank inlet. This has been absolute madness. No one will accept responsibility for their actions.

Read full review of Camping World
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
12:00 am EDT

Camping World the customer is not always right!

Camping world - albuquerque, nm may 02, 2007
Aaron aragon - general manager

At 8am on april 23, 2007, I arrived here for my appointment to install 2 window awnings on my 2006 national seabreeze lx. Knowing that these awnings would have to be pre-ordered, I called at the beginning of the month and spoke to the service department at length to order the correct sizes and colors that would match the existing patio awning. We are full time rvers and would only be in albuquerque for one week and I schedule the appt. For the first working day we were there.

On arrival, my appt. Could not be found in their computer and I told them when I had called and who I had spoken to. My husband had called again on april 9 and added the installation of an air filter but they had no record of that either. We were told that it was lucky they had a cancellation that morning and should be able to get the jobs done by early afternoon. I was assured that our awnings were there and we left the mh and went off in our car to pick up friends staying north of the city.

We received a call a half hour later from the service department stating that there were no awnings there, as we had not prepaid for them. I was extremely upset and asked why a payment was never requested when I ordered them over the phone, and was even given an appt. And was assured they would be there on time. I asked to speak to the manager and was told he was busy but would call me back as soon as possible.in the meantime we turned around and drove 15 miles back to the store.

While speaking to the manager, I was informed that prepayment for special orders is their policy. That was fine with me but they apparently forgot to ask for it when I placed my order. I would have been more than willing to give them a credit card over the phone if they had asked for it. Now I asked how they could resolve this as it wasn't my job to know their policy. I asked for overnight shipping at their expense and the manager said it was impossible because no carrier could handle the 12 foot pole length of the one awning. Since we had reservations the following week further east, he said the only thing he could do is order the awnings then and have us drive to another location for installation and he would comp the installation charge of $80.00. I also stated that I wanted them to pay for the shipping charges for my inconvenience of having to go out of my way to another store location. He agreed and then went to the service department to write up the new charges.

The new bill reflected a savings of only $100.00 over the original bill of approximately $800.00. Upon closer inspection, we did not have the same figures I was quoted on the phone. My original quote for the awnings was $998.76 minus $199.00 for discounts and president's club savings. He stated those figures were wrong and how did he know where I got those numbers from and also that I probably heard wrong over the phone. I told him why do you think I wrote everything down that day including who I spoke to etc. He said the original bill would have been approximately $1000.00 and he was comping $300.00 for shipping and installation. I had been quoted $72.00 for shipping 2 awnings and $80.00 for installation less the president's club discount. He handed me a reworked bill and told me that was it, take it or leave it and you and I are finished.

To sum it all up, I expected to pay $800.00 for this job. I did everything necessary for this appt. And camping world dropped the ball and offered me $100.00 for my inconvenience, 3 unpleasant hours at their store that morning, and a lesson that the customer is not always right and as a result I will no longer be a customer.

Sincerely,
Patricia weber

Read full review of Camping World and 1 comment
Hide full review
1 comment
Add a comment
D
D
Don-J
Round Lake Beach, US
Jan 03, 2012 9:54 pm EST

So... you got a custom-made 12 foot awning produced, shipped to a different location, installed for free ... and for $100 less than you planned to pay for it in the first place (not to mention $300 less than the dealer really wanted) and... you're complaining about it? Sheesh, lady... really?

ComplaintsBoard
R
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My vacation was scheduled for july 1.2006. I initiated the replacement of my broken down refrigerator one month in advance to ensure it would be completed in time. I contacted camping world to purchase the new refrigerator and schedule the installation. I purchased the new refrigerator and was informed that there was a three week wait for the scheduled...

Read full review of Camping World and 29 comments

Camping World Reviews 0

Looks like Camping World has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Camping World, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Camping World

Screenshot Camping World
Camping World specializes in retailing RVs, camping gear, and outdoor supplies. They offer a variety of RV models, parts, and maintenance services, as well as a selection of camping equipment ranging from tents to cooking gear. The company also provides RV financing and insurance options.
How to file a complaint about Camping World?

1. Log in or create an account
To file a complaint or review about Camping World on ComplaintsBoard.com, start by logging into your existing ComplaintsBoard.com account. If you don't have an account yet, you can create one on the website.

2. Navigating to the complaint form
Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title
Summarize the main issue you have with Camping World in the 'Complaint Title' section. Be concise but descriptive to capture the essence of your complaint.

4. Detailing the experience
When detailing your experience, ensure to cover key areas such as any transactions with the company, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem. Provide as much relevant information as possible to support your complaint.

5. Attaching supporting documents
If you have any additional supporting documents related to your complaint, remember to attach them. However, avoid including any sensitive personal data in these documents.

6. Filing optional fields
Use the 'Claimed Loss' field to specify any financial losses incurred and the 'Desired Outcome' field to outline the resolution you are seeking from Camping World.

7. Review before submission
Before submitting your complaint or review, review it carefully for clarity, accuracy, and completeness. Ensure that all necessary details are included to effectively communicate your concerns.

8. Submission process
Click the 'Submit' button to submit your complaint or review about Camping World on ComplaintsBoard.com. Your submission will then be processed by the platform.

9. Post-Submission Actions
After submitting your complaint, regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com. Stay engaged to track the progress of your submission.

Remember to follow these steps to effectively file a complaint or review about Camping World on ComplaintsBoard.com.

Overview of Camping World complaint handling

Camping World reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Oustanding Support Colton, CA was posted on Aug 2, 2024. The latest complaint Work order and charges was resolved on Jan 23, 2023. Camping World has an average consumer rating of 1 stars from 600 reviews. Camping World has resolved 23 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.7
1208 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Camping World Contacts

  2. Camping World phone numbers
    +1 (888) 857-6630
    +1 (888) 857-6630
    Click up if you have successfully reached Camping World by calling +1 (888) 857-6630 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (888) 857-6630 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (888) 857-6630 phone number 1 1 users reported that they have UNsuccessfully reached Camping World by calling +1 (888) 857-6630 phone number
    General Questions
    +1 (800) 626-3636
    +1 (800) 626-3636
    Click up if you have successfully reached Camping World by calling +1 (800) 626-3636 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (800) 626-3636 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (800) 626-3636 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (800) 626-3636 phone number
    Customer Service
    +1 (800) 416-7757
    +1 (800) 416-7757
    Click up if you have successfully reached Camping World by calling +1 (800) 416-7757 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (800) 416-7757 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (800) 416-7757 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (800) 416-7757 phone number
    Request a Catalog
    +1 (866) 838-5304
    +1 (866) 838-5304
    Click up if you have successfully reached Camping World by calling +1 (866) 838-5304 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (866) 838-5304 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (866) 838-5304 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (866) 838-5304 phone number
    Technical Service
    +1 (800) 234-3450
    +1 (800) 234-3450
    Click up if you have successfully reached Camping World by calling +1 (800) 234-3450 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (800) 234-3450 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (800) 234-3450 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (800) 234-3450 phone number
    Good Sam Club
    +1 (866) 968-7046
    +1 (866) 968-7046
    Click up if you have successfully reached Camping World by calling +1 (866) 968-7046 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (866) 968-7046 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (866) 968-7046 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (866) 968-7046 phone number
    Job Opportunities
    +1 (888) 626-7576
    +1 (888) 626-7576
    Click up if you have successfully reached Camping World by calling +1 (888) 626-7576 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (888) 626-7576 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (888) 626-7576 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (888) 626-7576 phone number
    Customer Service
    More phone numbers
  3. Camping World emails
  4. Camping World address
    250 Parkway Drive, Ste 270, Lincolnshire, Nevada, 60069, United States
  5. Camping World social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
Camping World Category
Camping World is ranked 38 among 518 companies in the Travel and Vacations category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.