Celtictel Reviews 2025 – ComplaintsBoard

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irishmatt of San Diego, US

Jan 01, 2018 5:00 pm EST

Verified customer

Celtictel I can't contact celtictel

I have emailed celtictel several times. No reply. I have telephoned them also numerous times. They do not answer. It is extremely frustrating as their ad says they guarantee a reply in 24 hours. I have a credit line of $40 American Dollars. Celtictel is like thirdworld.
I want them to contact me regarding this problem.

Matt Conlon
[protected]
[protected]@gmail.com

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How responsive is Celtictel's customer service?

1 Resolved

1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
Celtictel definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Celtictel needed to resolve them.

How is Celtictel’s rated by customers?

Celtictel’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of customers are somewhat satisfied with service.

Keywords

anxious balance birthday calling card calls card celtictel.com christmas cost expired ireland june 2011 monthly fee older relative online account phone calls phone support service topped off answer

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PaddyMacNM of Albuquerque, US

Jun 12, 2011 9:48 pm EDT

Resolved

Featured review

Celtictel Phone card keeps expiring, balance leaching away

I first put $20 on a calling card with CelticTel.com in Dec 2008. I only call one older relative (she has no email/Skype account) in Ireland at Christmas and her birthday, so a few months will go by before I call again. Inevitably, when I try to make a call it says the "card has expired". It can take a couple of days of phone calls to unexpire it. I was so...

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Celtictel reviews first appeared on Complaints Board on Jun 12, 2011. The latest review I can't contact celtictel was posted on Jan 1, 2018. The latest complaint Phone card keeps expiring, balance leaching away was resolved on Jun 12, 2011. Celtictel has an average consumer rating of 3 stars from 2 reviews. Celtictel has resolved 1 complaints.

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12 Upper Georges st, Wexford, N/A

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Sep 28, 2025