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Raza Communications Customer Care Service

Raza Communications

5219 N. Harlem Ave.
Chicago
Illinois
United States - 60656

Customer Support Phone Numbers

Toll-free:
1 877 463 4233(US) 113 23
Phone:
+1 800 550 3501(Canada) 95 30
+44 800 520 0329(UK) 9 5
+1 773 792 8150(Chicago) 17 7
+1 416 746 9797(Toronto) 27 3
+44 207 100 3090(UK London) 7 2
Fax:
+1 773 792 8291(US) 5 2
+1 416 746 5239(Canada) 9 1
 

Raza Communications Complaints & Reviews

Raza Communications / lost my minutes: 2263764488

Ab
Abraham Marial on Jun 5, 2017
I am accused of having talked to 256781187625 for 54 minutes yesterday on June 4 2017. I didn't talked to anybody using Raza during that day. I tried many times to call but it kept on failing to go through. I have enclosed the screenshot of my calls involving Raza yesterday, Take a good look...

Raza Communications / Unable to activate application

Po
pooja.chavan on May 11, 2017
I have downloaded this app. However it doesn't allow payment from debit card. I do not have credit card as I am new here. So I tried using my friends credit card. When it ask for the card expiration details there is a drop down for year which is updated upto 2020 only. And my freind...

Raza Communications / Calling plan

Pk
PKPk on Feb 6, 2017
Their reps are horrible with low level of courtesy and patience and they get rude after you ask a couple questions. They always seem to be in a rush to end the call and sound irritated if you try to ask for clarification on a question (it almost seems like this company has set a limit of...

Raza Communications / Adding international minutes to phone

Yv
Yvonne Leckford on Jan 17, 2017
On Friday January 13, 2017 I went to a convenience store to top up an international phone number. I paid $20.00 for a top up. I got email confirmation that the international top up went through, and the store computer confirmed that the transaction was successful. The following morning I...

Raza.com / Over sea dialing account

Ja
Jay Thakar on Dec 27, 2016
You (Raza.com)have very poor customer service. The reason why I say this is because I use to have account with you. Last time when I try to renew my 1000min/10$, I was charged 12.99 and was not informed that the charge was not$10. So I called back and talked to a lady operator that I...

Raza.com / Calls do not connect

Di
Disappointedd customer on Nov 1, 2016
Worst service provider for international calling. Please don't ever use this service. If you call their customer service, they just reset the line for you and it fixes the issue temporarily. But few hours later the issue is back again and the minutes keep getting used up even if the call...

Raza.com / bad software

Re
Reviewer84511 on Feb 16, 2016
I have been calling to India through raza for over 30 times and it says invalid number or number cannot be recognized. if I enter too slowly or too quickly or at same pace doesn't make a difference. their number recognition software is worst and its more of a hassle and I have moved over to better service.

Raza.com / Network problem

Re
Reviewer11610 on Dec 26, 2015
Last week, I had a worst experience with raza calling service and because of their worst network I am in loss of $1000 and lots of mental trauma. I was calling to my family and receiver was able to hear me but I couldn't. I tried several times to different contact number...

Raza Communications / International Calling

Kg
K grant on Sep 20, 2015
I have been using raza for sometime and from the beginning I have placed numerous complaints with them in regards to loosing 3 to 4 minutes each time I make a call. Before making my call I know how many minutes I have available. My phone has a timer and lets me know how long my call...

Raza.com / spam and fraud

Gm
g mon on Oct 26, 2014
this service is fraud and entirely spam.after I bought a coupon of $5 and charged it to my phone.the call I was able to make was just one and after that the call never reaches.they will start saying that number is wrong or can't identify.it will say before we complete the...

Raza.com / False advertised rate, hidden service fee

Ha
hawki on Feb 27, 2014
Actual charged rate is 20% higher than the advertised rate shown (during purchase).Also there is the service fee $1 (not hidden, but only shows up when you are about the purchase). So for $10 purchase $1 srvc fee - it becomes 30% higher than the advertised rate.So wanted to cancel the...

Raza.com / auto refill

Ho
hot_male on Jan 2, 2013
recently i had purchased this card and found out it's the worst card ever. They have extra hidden fees and charges a lot. Customer service is worst. Now i do not use their cards, i use www.himtel.com card. No hidden fees and extra charges. good customer suppor. guys you must try it

Raza.com / Raza.com plans Auto refill

Da
David243 on Dec 30, 2012
I was using raza.com and i got plan with auto recharge so we dont have to recharge every time. Today i called for cancel my auto recharge and now they told me that whatever minute u have we be gone. so i ask so why i will loss my minute. so customer service people told me that you have to...

Raza.com / phone calls made using there service are charged to my phone company

Ti
Tina1357 on Nov 4, 2012
There customer service is not available 24/7 and is horrible. I bought a raza plan from them and used it. Somehow I started receiving bills from my phone company At&T for SOME of the long distance phone calls MADE using Raza. THis happened to me for two months. AFter the first month i wa...

Raza.com / Charging extra, poor customer service

Lo
loty on Oct 17, 2012
Raza.com is worst company i ever seen. They rip you off. They promise for lowest rates but charge you extra, hidden charges and rate increase without any notice and when you call, they insult you. Their customer service is very poor and disrespectful especially ramshah. They kept her to...

Raza.com / crooks

Mo
modfa96 on Sep 15, 2012
I have been fooled by raza.com. Last month I took a plan from them online for 30 days and gave my credit card info to them. Today, I received a message from them and my bank that they have without authorization auto renewed my plan and charged my card. Upon calling they have refused to...

Talk Mobile Raza.com / Charged Landline rate on calling Mobile in India

Si
SiddharthMishra on Jun 28, 2012
I have an account in Raza.com registered on siddharth.mishra@live.com email id. I called to India on a mobile number. Raza.com considered it as a landlines/fixed number and charged me 4cent per minutes. I did complain against it they resolved it by saying that they will recognize the...

Raza.com / Money Back Guarantee

Ph
Pharm on May 8, 2012
They offer money back Guarantee, and they provide money back too. But then they cancel your account and insult you when you call them. I buy one product about a year ago and then as they were not able to activate it on time, I CANCELLED IT WITHOUT USING IT. And they did it. Now when I wa...

Raza.com / wrong charges

As
Asfaqm on Aug 10, 2011
Please beware of the raza.com scam. They use your information for other marketing purposes. - Also they do false advertisement on their website... ( 1000 min free etc. ) but there are always hidden charges. - Its a Pakistani company, and all their customer representative are rude, with no customer service experience.

Raza.com / Bad customer service

Sa
Samir_1 on Jan 9, 2011
- They claim that they have 24x7 customer service, this is true but if go for customer service assistance you need to wait a long time (mostly more than 15mins). - Most of the time there system is down due to their switch problem or technical upgrades, so you wouldn't be able to call...

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