C-Date
reviews and complaints

I signed up for the service in thinking thinking it was for 1 month - without it being made clear it was a automatic renewable monthly service.
I was not impressed with the service and have tried to cancel without being able to. The unsubscribe option on the App requires a complicated procedure which I have not been able to complete as I do not have access to a fax!
It is only now I have just been advised of a further collection for the 'follow-on' month.
no membership number provided only reference to my email login:
[protected]@gmail.com

I want to cancel my membership but the website informs me that I cannot change my membership (I want to cancel) as my payment hasn't been processed! Looking at my bank statement the payment has clearly been made! I don't wish to use the site, it is full of fake profiles, with scammers.

I have emailed them to say I want to cancel but my response was to change my profile settings which does not work as mentioned above.

I have paid for the c date subscription via pay pal and used only few days and keep trying to unsubscribe but it doesn't allow me. Then I have cancel my pay pal subscription. After few weeks I have received collection letter from cms collection demanding to pay 81euros I emailed them requesting unsubscribe my account they have block my acc and I don't have access to my account to even cancel my subscription.
Can they damage my credit score or how can I get away from this scam
Thank you

Similar to the other complaints, I also signed up for one month premium membership of C date. Quickly realised this was a fraudulent website and tried to cancel my account but to no avail. Ive cancelled the payment from my PayPal account but can't cancel my account. I'm willing to cut my losses on the £9.90 but do not wish to pay a further penny. I feel awfully naive falling for this trap. I want c date shut down!

I cannot cancel my membership. I joined on 30th June 2021 and have found out that this is a scam. There are no online facilities to cancel membership even though my initial payment has been taken out of my account. This is illegal.

As per previous complaints against C-Date I also only subscribed to just 1 month of premium membership. However, C-Date has used that original PayPal payment details to take a further payment for 4 x times the original payment. I have not signed up for this and have not used the account since set up and want the account cancelled immediately and my money refunded.

I signed up for this for a month realised it was a scam I tried to cancel this but no form available so I emailed them countless times for the form or just cancel from now no reply so I stopped payment then I had suspicious activity on my email and was advised to delete it so I did so. Now I have a letter from a collection agency demanding 81 euros I wasn't even told by c-date I owed this money I suffer from depression and at my wits end please help

The incident came to light via a letter, referred to below, which emanated from a German address "Haifa-Alee 28, 55128 Mainz, Germany. (with an email address: team@cms-collection.de)

The date of incident is the 15/06/2021 letter from CMS-global collection services referring to outstanding membership. Ith is in connection with an earlier date, when I had been persuaded by a ‘list of 5 Top Dating Sites' to look at their ‘No 1' listing "C-date". In that instance I decided within a few days that the site was useless to me, in addition to having seemingly non-authentic Profiles. As my attempts to withdraw my personal details were thwarted by the absence of any on-site means to do so, I simply abandoned use of the website & stayed away from it. The CMS letter referred to at the start of this complaint listed a number of EU addresses with claimed legislative powers relative to the subject of my "Debt". It was AGGRESSIVE in its use of language, MANIPULATIVE in specifying a date seven days later (being 22/06/2021) for a settlement date and THREATENING by means of the concluding statement: "IN THE EVENT THAT THE DEBT IS NOT PAID BY THE ABOVE DATE, WE WILL BE FORCED TO UNDERTAKE ACTION IN CONJUNCTION WITH THE COLLECTION OF THE CLAIM. TWE WOULD VERY MUCH REGRET THIS STEP, AS YOU WILL BE OBLIGED TO INCUR CONSIDERABLE ADDITIONAL COSTS WHICH YOU COULD OTHERWISE AVOID."
"SHOULD YOU HAVE ALREADY AFFECTED PAYMENT, KINDLY SEND US PROOF IN THIS REGARD."
(sic.)

The amount they are ‘claiming' is presented as follows:
Sum of invoice(s). 139.48 EUR
Sum of interest charges. 0.57 EUR
Incidental expenses before legal action is taken. 11.65 EUR
Collection fee. 47.04 EUR
Total. 198.74 EUR

Pertinent aspects to my so-called "Debt" are:
1) I stayed with the site for a few days only. As I am now unable to access the site, I cannot give precise dates but the "few days" are a fact.
2) My Bank and I had been unable to identify withdrawals under a code ending with DE. (At the time I told my Bank that I would try to find out more, which I failed to achieve.)
3) My Bank has recently issued replacement Debit Cards, which I surmise is the reason for this sudden "claim" against me.
4) The period since I abandoned use of the website in question is now several months (from leaving until change of Bank card). The owner of the website has clearly been taking money from my a/c for several months. In an honest world, he would owe me money!

I have prepared a draft email in response but not yet sent it. I have outlined the basics of what I have written above [but have taken the liberty of suggesting that their letter is now in the hands of the local Police Force and that any further attempts to make a claim against me via CMS should be conducted through the U.K. legal system, particularly as we are no longer governed by the EU]?

Naturally I am interested to learn the views of this Complaints Board on the entire episode, including the draft email I have just described above?

Sincerely
D. O'Rorke
d.[protected]@btinternet.com

I have had the same problem, I did not give them any of my details and money has been taken from my account. I have now received a letter from their debt collection agency which was sent to an old address I used to live at but I have not given c-date any information so I don't know how they got an address for me I havnt lived at for over 8 years. What do I do please help someone?

I have requested multiple times for this membership to be cancelled. You have taken no action to do this. Please cancel this membership with immediate effect. You have constantly tried taking payments from my account, which incur charges. I will be contacting a legal advisor about this and the ombudsman fraud department. You have no option online to cancel which is strange and I believe illegal
Ref:[protected]
Yusaf shah

I've tried to cancel my premium membership but the cancellation form doesn't go through to either email or fax. Also, I was charged over 200 dollars for a 12 dollar a month subscription which isn't what a signed up for so I just want to cancel it a get rid of the service altogether

i want my account [protected]@live.co.uk

I have received a letter to my home from CMS collection services asking me to pay 81.37 euros. I do remember using this site but soon realised it was a scam, I don't remember signing up to anything and I certainly didn't give them my address, I don't even want to give my bank details to this CMS global collection services as I don't know if this is a legit company. Please please help

I tried to cancel the subscription after realising that the site is full of fake and robotic profiles that Hound you constantly pretending that they like you so you pay for more messages however since trying to cancel I cannot login I cannot contact customer services I cannot phone customer services it is impossible and they have my profile picture and information still on which they would probably use for other fraudulent activities.

I bought a months supscription with my credit card and then red the reviews that it is a scam. I have tried to cancel it through there website but i keep getting an email saying they will be in touch. And as i do not think they will as it is a scam. I will right a letter and try to phone them. I have contacted my bank and toldvthem to stop any further payments. Mr P Baker

My profile I have been charged twice in two days I want my 39.60 back plz 6th and 9th May
+[protected]

I joined C-date on 27/02/21 + paid for the £9.90 trial subscription. I had intended to try it out + cancel it within the month if it wasn't for me. It was only when I looked into the cancellation process that I was informed that I would need to print out a form + then fax the completed for to Luxembourg. It took 5 minutes on my phone to subscribe but I apparently need to buy 2 electronic devices + spend half an hour filling out forms + faxing them abroad to unsubscribe. This is far beyond unacceptable. I thankfully used PayPal to pay for the trial so they don't have my bank account details but him now getting emails demanding payment + threatening debt collection AND I'VE STILL NOT BEEN GIVEN AN EMAIL ADDRESS OR PHONE NUMBER TO USE TO CONTACT THEM. There's no way this is a legitimate operation.

I signed up back in 2020, thinking that this was a legitimate website. HUGE DISAPPOINTMENT.
This website is a complete waste of time, I've emailed them to cancel my account and cancel any future payments. I can't find a way to do it myself. The website is junk, the help section is a joke. Don't waste your time or money on here..
Not happy at all.

I signed up to C- Date on 11/02/2021 via the website and I was charged £9.90 for a one month membership. I cancelled my membership and subscription on the same day (11th Feb) as the website was clearly fake. I then deleted my account. I then cancelled via PayPal and via my bank.

On 22/04/2021 I received a letter in the post from CMS global collection services advising me that I owe Euro 80.87 by 27/04/21. This letter has then gone on to threaten further legal action and baliffs if the amount is not paid. This letter states my reference number is GB-2021-03-11-[protected]-CDATE-DN.

No further money has been taken other than the £9.90 when I registered and I will not be paying the Euro 80.87 as per the CMS letter.

I am not receiving any messages on my account. I contacted customer services five days ago but no reply. I know people are sending them because I have checked.