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Mattresses Complaints | Page 9

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Sears Brands / beds and warranty claim (do not buy any bed from sears)

An
Andrew1979 on Apr 23, 2017
I purchased two Beautyrest Mattress, base and metal bed frame. I paid for them to be delivered and installed. The bed (mattress) we use all the time has started to sag in the middle. My wife and I continue to complain about bad back pain when we wake up. I called Sears and they asked me a...

Sleep Country Canada / beauty rest elite - larissa mattress

Cw
CWink on Apr 22, 2017
I bought a bed from Sleep Country a year ago, had to return it after a few weeks because the pillow top material was so poor that it was crushed by just me sleeping on it. I exchanged the bed for the same one, Beauty Rest Elite - Larissa, but without the pillow top. This bed is garbage...

Zoxoro / Item never arrived

Pr
precise build on Apr 18, 2017
I brought a king size bed, paid November 2016, item has been paid in full but has never arrived. Dear Jae Dixon, Thank you for shopping with Zoxoro.com.au. We will send you a confirmation once your order has shipped. Order 3324298 Order Content: 1x Classic Brands 8 Inch Instant Foundation...

Furniture Galore Frankston / mattress - not delivered, poor customer service

Zq
ZQQ on Apr 17, 2017
I had purchased a mattress and bedroom suite. The bedroom suite and mattress were ordered from the Frankston store and I was not given a Queen Mattress (as ordered) but rather a King Single. I notified Furniture Galore and I was told I needed to wait until the Monday so it can get...

Sleep Country Canada / leep country canada mattress

De
DespinaA on Apr 17, 2017
A mattress we purchased 4 1/2 years ago started to fall apart. We had followed all the recommend steps that the sales associate went over at the time of purchase, but it turned out that the mattress was clearly defective. We went thought the warranty process and were approved for a direct...

The Brick / mattress warranty

As
Asusmike on Apr 11, 2017
I went to buy a new bed that was on sale then was told there beds have a 10 year warranty so I said I bought my bed in 2011 he then told me to talk to customer service so I went to talk to them and they told me that yes my bed was under warranty and they would send a inspector to come and...

Mattress Firm / red carpet delivery service/for mattress & bed frame

Ku
Kurt Zeugin on Apr 11, 2017
On April 2nd, I purchased a Beauty rest mattress from the Antioch/Brentwood, CA location, which included a java bed frame. These items were supposed to be delivered and set up on April 8th. On April 8th, the "Red Carpet Delivery" service through Mattress Firm, delivered the mattress and...

Leon's / service and delivery not acceptable

Ba
BAMClean00 on Apr 10, 2017
Good Evening We purchased a king size mattress and mattress cover from Leon's in Guelph, ON on March 18th, 2017. At the time we were told the mattress was on back order and it would be about 2-3 weeks before we received it. On April 9th I contacted the store as I had not heard from...

Overstock.com / dirty mattress

Ke
Kevin on Apr 7, 2017
We bought a mattress from Overstock and it arrived in a timely manner and that was the only good thing. We were surprised to see and huge yellow stain and could not understand where did it came from. First of all we took some pictures and contacted Overstock support service. They asked u...

HOM Furniture / Serta recognition plush king mattress icomfort quilt

Th
thomas paulson on Mar 29, 2017
HOM FurnitureWe purchased this mattress 2/20/17 from HOM furniture in Woodbury, MN for $1899.00. We were told the only way the mattress was guaranteed was to purchase a mattress pad for another $139.99, which we did. The mattress was delivered on 3/16/17. The mattress had a 3 inch ridge along the edge...

Serta / Mattress

An
annoeska@live.nl on Mar 29, 2017
Daar Sir, Madam First of all, we are citizens of the Netherlands. We have contacted many times the serta store in the Netherlands where we bought, , but we don't think we are taken serious and that is the reason we contact you. In april last year we bought a boxspring and a serta matra...

Aaron's / mattress bag cover

Ba
barry n williamson on Mar 25, 2017
i have brought chairs, king size bedroom suit, lg television. all are paid in full.my complaint concerns the king size mattress zip up bag. when i leased to buy a beautyrest king size pillowtop mattress i requested the store keep the plastic on the box spring they did then the salesman...

Kingsdown / poor customer services in consulting and solving client's complaints

Ph
phuong vy on Mar 24, 2017
Kingsdown We orderred online a Kingsdown Imagiination Mattress Queensize at the local store in Vietnam ( address: Vincom Mega Mall Showroom/ kingsdown.thaodien@fefv.com.vn) on 14 March 2017 and paid the full amount before their delivery. On the delivery date ( 16 Mar 2017), the store delivered the...

Leon's / customer service at the showroom

An
Anna Gorbunova on Mar 23, 2017
Hello, I have purchased a mattress on March 22nd at Leons at Sherway Garden Location. We went around the store, tried all of them and finally found what we thought was a good deal. We asked a salesman whether it is coil, he said yes. Now I am looking at Leons website and it is not a coil, it...

The Brick / defective mattress

Va
Vanessa Leila on Mar 20, 2017
This has been nothing but a mess. I went to your queensway location yesterday picked out a mattress and had delivery set up. The assistant manager checked my file and notes and let me pick out any mattress. The gentleman working said I could pick any mattress as the notes in the file...

Target / customer service / air mattress

Bc
b. carr on Mar 15, 2017
Will never shop there again. Bought an air mattress. After blowing it up, we noticed someone had tried to tape a hole. Carried it back and the customer service desk returned it for another one. I asked them if this one had a problem could I just get a refund. They said no problem if it wa...

Raymour & Flanigan / matress purchassed from raymoore and flannigan

Ha
H A on Mar 14, 2017
I was in touch with the store who referred me to a area supervisor about my mattress of only a bit over a year later that I paid 2, 000 for it is sagging so badly that am unable to seep on it after the store sent a person with a metal object who told the store that it is sagging, but only...

Leon's / order delivery process

Me
melo.j.a on Mar 9, 2017
I ordered a mattress online and it told me that delivery will be on March 18th. I called customer service asking if it's possible to have the item delivered earlier and someone said she can move it to March 8th. Then she passed the line to someone else who came on the phone and said that...

Serta / Mattress bought at walmart

Je
JeanJuneau on Mar 7, 2017
Purchase a full size mattress at Wal Mart in Oakdale La on Sept 13.2016. The mattress has a sink hole where I been sleeping. I am not very happy that it has not lasted to long. It said it have a five year warranty. I would like know if there anyway to find out if I can get a replacement. I...

Serta / Product and service

Fe
FelStan07 on Mar 7, 2017
SertaWe bought a Serta Osteo pocket Luxury latex mattress from Beds for Africa in Springfield Park, Durban on 6 November 2008 (R6200). In November 2016, I noticed the springs protruding from the sides. Unfortunately we left for holiday in Australia came back for a month then off to China for...
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