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Mattresses Complaints | Page 5

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Bob's Discount Furniture / delivery stinks - customer care is the worst!

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H. Frieds on Sep 28, 2017
Ordered a queen bedroom set paid for a split box spring for an additional $50 because nothing else would fit up the elevator. Was confirmed delivery between 3:45 and 7:45 - however, got a call more than an hour before that they were ready to deliver but were not going to wait. Got there...

Furniture Row / mattress

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Esther Miller on Sep 26, 2017
Furniture RowI went into your store located at 15380 IH35 in Selma Tx, I inquired about switching my mattress I bought in Jan of this year due to it being uncomfortable, just too firm For me. On Sept 17th A gentleman named Jake said the had some last year models on sale. He showed us 2 that he had...

The Brick Warehouse / my 3 year olds "big girl" bed... mattress, box spring and rails

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Jieren on Sep 25, 2017
I cannot tell you how disappointed I am with your team here in Waterloo at the Ira needles location. I have just purchased a brand new home and went to your break location to "test it out "... I ordered my three-year-old daughter her brand new big girl bed making it very clear that I...

Samsclub.com / serta king mattress set

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Teresa Burnette on Sep 25, 2017
Samsclub.comI order on line Samsclub.com a King Serta Perfect Sleeper Luxury Glenmoor Super Pillowtop Mattress Set Order # 134924090. on August 23, 2017. On the delivery date Sept 12, 2017 had two different size box spring see pics. one of them the width was small and the other width was wide. I...

Steinhafels Furniture/mattresses / extra charges never told

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martin.v on Sep 23, 2017
bought two mattresses and box springs. Was told by sales person that they were able to pick up the old ones. On day of arrival the delivery people did not know they were picking up. Called customer service while they were still at my house. There would be a charge if they pick up old???? I...

Motel 6 / nasty room

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Heidicantwell on Sep 22, 2017
I checked into the room with my son around 3pm Wednesday, we took a nap and woke up I had 2 bites on my legs and my son had one on his stomach! I wasn't sure what it was but they were itching bad.when I woke up in the morning I had 6 bites! While they are not getting better, they are...

JC Penney Company / online ordering

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samson13 on Sep 20, 2017
Good Morning, I would like to start off by saying I am a strong JCPenny's customer. I buy almost everything there. So I thought buying a new mattress would go smoothly and I would have no issues...I recently purchased a washer and dryer form their website and it went great! However, about 3...

Leon's Furniture / mattress

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Jean cown on Sep 18, 2017
Purchased a mattress from Leon's 3 months ago it's already sunk one inche was told it had to sink 1 1/2, I'm 80 years old, it's hurting me alot... Only one person in the bed... Purchase June the 6 that it's now Sept 18...alsp bought mattress cover from Leon's! Please help! Apparently thi...

Super 8 Worldwide / bed bugs

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Ayanna k on Sep 17, 2017
I am highly upset about my recent stay at super 8 in Lancaster SC. I was bit up by bed bug bites and they need to do something about these things it doesn't make any sense at all how my arms have been bitten up. I feel as though I need to be reimburse for my ordeal that I have to endure...

Living Spaces / my mattress

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infuriating on Sep 15, 2017
Hello, Last weekend my family went to Living Spaces in Fremont where we have purchased a number of beautiful pieces for our house and decided it was time to purchase a new mattress. We purchased our last bed frame and mattress 10 years ago and we have been buying King size sheets ever...

Sleep Number / customer service, delivery

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Wes Dupre on Sep 14, 2017
My wife and I ordered a Sleep Number mattress and base in August. The personnel at our local Sleep Number store were very knowledgeable and helpful and we had a very satisfactory purchasing experience. We were told our bed would be delivered in early Sept. and we would get a call prior to...

Mattress Firm / placing a order

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Nicholas butler on Sep 14, 2017
Goodmorning, my name is Nicholas butler. I recently was at mattress firm located in California, Md. I was told the mattress I wanted to purchase had to be ordered, and if I placed it that day, which was sunday, that I would revive it on Wednesday when the truck came. I explained to the...

US Mattress / customer service

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Dragct on Sep 13, 2017
My invoice states "select delivery = in home setup" so when the mattress and mattress adjustable base were delivered the delivery company explained that they could not move the existing mattress or setup the new one. I am almost 60 years old and can still do a lot so I moved the old...

Sleep Country Canada / b/r wc imp supreme belt marking

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Kelly Almond on Sep 11, 2017
I purchased this matching boxspring and mattress set on Aug 9, 2015. The discomfort has been unbearable. My side has sunken to one inch. I sleep in a sagging hole which is very uncomfortable and at times difficult to even get out of bed. There is a hump in the middle of the bed and my...

Bob's Discount Furniture / never received my refund

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Nancy Reddan Scobie on Sep 10, 2017
Order No: 8377775, Confirmation Number: 62061730, Customer Number: 5959964 I bought a Bliss mattress on June 9th. It was horrible. I went to Bob's and told them I wanted to return it and get a better one. I was told I had to keep it for 30 days. On July 9th I contacted Bob's to arrange to...

Rooms To Go / king size mattress encasement and protector

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Charles Plattsmier on Sep 9, 2017
I have purchased thousands of dollars of furniture from the Baton Rouge Rooms to Go located on Siegen Lane. On Labor Day weekend my wife and I returned to purchase a king size mattress and box springs. The salesperson persuaded us to also 'try' the $149 encasement and mattress protector...

Mattress Firm / simmons legends, winward mattress

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elaineg12 on Sep 8, 2017
We purchased this mattress in tucson, az on 2/11/2017. The mattress is a luxury firm but after 5 months all of the foam is breaking down. Absolutely no more support. I spoke with a supervisor named hector on 9/3/2017 and he was willing to let me exchange for a different cheaper mattre...

QVC / ripple pillow top

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Patricia A Guittar on Sep 8, 2017
Our new Serta is a pillow top and it was purchased last year. there is a major RIPPLE in the pillow top. we turned it as directed and it is still a problem, how can we fix or take steps to stretch it, a mattress cover is on it but not causing the problem. my husband is handicap and he i...

Coricraft / Overdue delivery

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faith siaga on Sep 8, 2017
Hi there I placed an order (#100001148 ) for a Prince Double Mattress, Standard Length on 25 August 2017 with Coricraft, online. The delivery note specifically stated that delivery would be within 7-10 days. We are now at day 14 and I cannot get hold of anyone at customer to commit to a date...

Sleep Number / Customer service

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Marissalee on Sep 7, 2017
My boyfriend & I are in the process of moving into our first apartment, my boyfriend was telling me about a sleep number mattress that was supposed to be one of the best especially from this company; we were furniture & mattress shopping when we came across the sleep number store in New...
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