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OK Rent A Car Complaints & Reviews

OK Rent A Car / car rental - duplicate payment

Mi
Feb 04, 2019

We paid CAD$89.63 for car rental booking # ES476030350. When we arrived at the counter in Malaga the woman said we had to take an alternate arrangement and charged us Euros 311.54 for car and insurance. She would not credit us the original CAD$89.63. We understand the insurance cost is ours to pay but we expect a refund of the car payment. We did not request an upgrade. The woman we spoke with had poor English and we had trouble communicating with her to understand her problem with the original booking. We can send you a copy of the Euro 311.54 bill. Thank you Michael McIntyre

OK Rent A Car / ok rent a car, palma, mallorca

Ti
Jun 28, 2017

Hire dates 16th - 19th June 2017. I booked an Audi A1, and paid for both the rental and the damage wavier insurance through doyouspain.com. I was collected by the OK Rent a Car minibus from Palma airport and taken to their off airport office. After a long wait in a very busy office I was offered a special offer upgrade to a Range Rover Evoque for €25, which seemed like a good deal so I decided to go for it. I also had to pay a €200 deposit for fuel, and was told that if I return the car full then I wouldn't have to pay any of their extortionate refuelling charges. So I returned the car full...

OK Rent A Car / NOT OK rent a car

Al
Jul 13, 2016

AVOID AT ALL COST!!! I've used OK car rental (by Atlaschoice) on both islands, Mallorca and Menorca. So called airport office at Palma de Mallorca, rental period from 13th of June to 19th of June 2016, 600 EUR excess deposit. I didn't want to take their extra insurance (15 EUR per day). Very bad experience, hidden charges (Service fee) previously not stated on contract (Atlaschoice). Rip-off at the returning of the car where they immediately "find" "damage" which was done by previous rental. The damage was actually small bent on the roof of the car made by heavy (ice...

OK Rent A Car / DoYouSpain.com and OK Rent a Car

Lu
Nov 06, 2012

I rented a car at www.DoYouSpain.com web site. They redirected me to "OK Rent a Car" rental company in Ibiza. The "OK Rent a Car" office is located about 10mins from the airport in an industrial area hard to return to. On picked up the Peugeout 206 was with dirt blotches on the doors outside. On return they inspected the car with a check list and I was informed of a new two cm scratch on the bumper back. I refuted responsibility for the damage but I was told I would have to pay the excess of 90 euro. Although I refused to pay a 90 euro was deducted from my VISA credit card I had given at the...