Consumer Complaints & Reviews in Concord, Ontario, Canada

Clera/FM Windows and Doors / defective patio door and shoddy installation

Oct 27, 2018

Clera admitted the patio door was defective and told me to replace it and they would give me a refund. I replaced the door and now Clera is reneging on our agreement. The door had no efficiency coating on the glass, or no e-argon between the panes, so the heat came through the glass and...

Leon's Furniture / bad customer service

Jul 20, 2018

Today dated July 20, 2018, afternoon around 3.00pm, we experience very bad customer service at your branch near Vaughan mills/299 bass pro mills Dr, Concord. As we enter your furniture store, We talked with the supervisor and the manager as they told us they are, but i was not sure they are...

GoodLife Fitness / the gym and ho in general

Aug 29, 2017

We registered at the goodlife at keel and 7 and so many people told us not to because its terrible service its not a lie its truth. We signed up for year with biweekly payments which is no problem. However they told us we can make scheduled payments so we thought we did but they did it...

Max Water / water filtration systems

Jul 12, 2017

I was looking on-line to purchase a water purification system for my home. I found a company called MaxWater (MW) at and started adding item to my cart, but got to a point where I needed some technical support. I called their phone number [protected], I selected option...

Max Water / Product and customer service

Mar 31, 2016

I purchased a RO DI for reef aquarium from maxwater in late 2014. I recently called customer service (march 2015) to get parts numbers to replace all my filters for the next 2 years (order number EC8127). Upon installing filters, TDS was reading 5 ppm (it should be at 0). So I started...

Daltile / Customer Service at Toronto SCC

Nov 25, 2015

Something has changed at this SCC in the last year. It has the worst customer service I have ever seen of any tile provider in Toronto. No one cares. I recently went in to complete an order and asked for a Manager, he actually ran away and hid in his office while he was paged numerou...

Clera Windows / False Complaints

Jan 14, 2015

Surprised to see so may negative review posted by either competitors or their friends. If you really have issues, it would be nice to contact company directly rather than posting reviews on this platform. We don't recognize most of the customers which means they are not real. Thanks

Clera windows by fm industries / Patio door

Jan 10, 2014

I gave the go ahead for work to be done on August 27th and was told the install would be 6-8 weeks, it ended up not getting done until Dec 11. Since install I've had a draft coming through the bottom of my patio doors and have called the regional manager everyday for the last 3 week...

newlane remarketing / newlane remarketing group inc. are crook and try to use your account to money launder into iran

Apr 20, 2012

be careful of this man reza "ray" behroozian and newlane remarketing group inc. they will try to use your bank account to send money to lebanon and iran after you purchase vehicle from him. i make a purchase for 4 "off lease" vehicle where i find out that they were not. these car were ship in...

Petro Canada / carwash

Aug 12, 2011

I took my 3 month old Mercedes-Benz to the TOUCHLESS carwash at the Petro Canada located in Concord, Ontario. Unfortunately, due to a mechanical disruption, the arm that goes around the vehicle ended up TOUCHING, but it did not stop there, what's worse it severely scratched the whole...

Max Water / False Advertising

Feb 25, 2011

False advertiser, be very aware. I trusted his "expert" opinion when purchasing an RO water filtration unit for my home. Several months later when I go back to purchase filters I am advised I didn't buy an RO unit, but a simple water purifier. When he and I both reviewed the...

Real Time Furniture / No product, no refund, nostore credit!


I purchased a Entertainment Unit from them back in August. waiting 2 weeks for my unit, I called the store and spoke to Christy, the store manager and she told me that she made a mistake on my order and that I had to pay an extra $700.00 on top of the $1000.00 that I paid them if I wanted my...

FM WINDOWS / Failure to replace defective windows under warranty


FM windows replaced all our windows a few years back. One of the reasons we purchased windows from FM Windows and Doors was because they had a lifetime guaranty. A few of our windows need replacement. The inside rubber sealant has begun to buckle in between the panes of glass. We contacted...

FM Windows & Doors / Advertising


If you check the company's website, they offer "Free Financing. Make 30 equal payments with zero interest". What they don't tell you is that the financing is provided by CitiFinancial whose agreement states that they can change the terms upon 3 months notice. After 1 year of all...

Concord Furniture / Poor quality furniture


POOR QUALITY FURNITURE We purchased white cribs for our twins and I must say that the finish on them is terrible. They scratch incredibly easy and further to that we purchased the mattress frames from Concord for the 3-in-1 crib and I'm not joking when I opened the box to install it...