Burlington Coat Factory Direct review: bad quality product!

I purchased A pair of mixmatched Shoes, I thought they were size 10. only to find out when 2wks. later when I was about to put the shoes on, one was a 9 and one was a 10, I realized I did not have my receipt, I knew I was going to have a problem with cash, but not exchange, well I did, the manager told the cashier, to let me get another pair, only to be stopped by the shoe manager, telling the manager, they would take a lost,because, they did not have that shoe in the store, she implied, it was not their shoe, or did I get it there, I said yes, but to no avail, I was turned down, the shoe had the price tag on the bottom, the way they do their shoes, the number and all, I just did not have my receipt, mind you I was not asking for money, I just wanted another pair of shoes for the same price, what was I to do with mix matched shoes, I thought that both shoes was the same size. I turned this matter over to the BBB.