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Burlington Coat Factory Direct Corporation Customer Service


Burlington Coat Factory Direct Corporation

Corporate Counsel, 1830 Route 130 N
New Jersey
United States - NJ08016

Customer Support Phone Numbers

1855 355 2875(Customer Service) 3 4
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM

Burlington Coat Factory Direct Corporation Complaints & Reviews

Burlington Coat Factory Direct Corporation / customer service

ToniSadie on Jan 6, 2019

I went to the revere store tonight needing to return items I had purchased online in December. I was told that I would only get a merchandise credit because it had been more than 30 days even though the item I ordered took almost 2 weeks to arrive. The staff was very rude.. cashier...

Burlington Coat Factory Direct Corporation / customer service/ store manager

Barcamiguel on Dec 15, 2018

My wife and I went to Burlington 3684 US 9 Freehold NJ on 12/15/18 to purchase a coat for our son, another one for me and other miscellaneous products. After shopping the cashier scanned all items and we paid with a credit card. She told us the credit card didn't go through. We told her we...

Burlington Coat Factory Direct Corporation / suspended from work/ falsely accused of stealing

vasquez3334 on Dec 6, 2018

I am an employee at the Burlington located at 6537 NE Loop 820, North Richland Hills, TX 76180 with phone number: (817) 788-8572. I was accused of stealing a gift card from another employee, but in fact I found the card outside the store in the parking lot next to my vehicle. Like I alway...

Burlington Coat Factory Direct Corporation / junk mail

Marji McDonald on Dec 4, 2018

I have been calling for three years in order to have name removed from your mailing list The person has not lived in my home since 1998. I get junk mail from Burlington in his name and call to get the mail to stop. I have received apologies and promises by the mail still comes. I have...

Burlington Coat Factory Direct Corporation / former employee quit due management

Joy Danelle McKee on Dec 4, 2018

I was a former employee of Burlington Coat Factory and worked there for almost a year then I had a family emergency and had to go straight to Denver for a day to be with family I called my manager ahead of time to let him know and he said he would have to put me down as a no call no show...

Burlington Coat Factory Direct Corporation / managers

Erinnnn on Nov 25, 2018

I am complaining about the Managers at Burlington in Worcester. It's a lot of favoritism and employees are not respected. Even when employers have doctors notes and they still give employees points when it's suppose to be excused. Also the managers never come to the floor especially when...

Burlington Coat Factory Direct Corporation / not getting a call back for a job

Shaun m frazier on Nov 1, 2018

I filled out a job app online on 10/9/18 and have not got a call back yet, it was for the new store in lancaster ca . they said they had job opportunities for the Holliday season, and i just wanted to know why they have not called me in for a interview . I just wanted to know why they have...

Burlington Coat Factory Direct Corporation / cashier complaint

Yaya77 on Oct 29, 2018

I went to the store located at 6600 Middle Fiskville Rd on last Saturday October 27, 2018 around 6:00 pm . I was on the line waiting to pay and there was this cashier I believe her name is Sandra she was very rude since the beginning I was about to pay and gave her a $5.00 card discount...

Burlington Coat Factory Direct Corporation / harlem store poor customer service and nasty shopping floors

125th st on Oct 23, 2018

I would be embarrassed to be a resident of Harlem if its BCF store is representative of its essence and pride. The shopping floors of the store are nasty and unsightly cluttered. Additionally, at time of check-out I and many others had to wait in an extremity long line before we are able...

Burlington Coat Factory Direct Corporation / cooling

Andonis on Oct 21, 2018

The temperature at the Burlington Coat Factory on Antioch Road, in Kansas City, Missouri, has been unbearable the last few months. We have been experiencing unseasonably warm temperatures in our area and as such other establishments continue to use air conditioning. I have brought this to...

Burlington Coat Factory Direct Corporation / baby depot app

Stacy L. Muhammad on Oct 14, 2018

I ordered a lot of invitations for my baby shower with Burlington listed as one of the stores for my registry. The app is HORRIBLE!!! I tried with multiple phones to download the app but the scanner on the app doesn't work and NON of your stores are able to accommodate your customers with...

Burlington Coat Factory Direct Corporation / horrible customer service

Drinka Louise on Oct 12, 2018

First and very foremost the Greece Burlington location is very disorganized I was told it was because of the new inventory but I been there quite a fews I mean how long does it take to remodel a store it's been like this for like 2 months. The problem wasn't on the floor the sale...

Burlington Coat Factory Direct Corporation / how workers are treated

Brenda223 on Oct 9, 2018

There's a new manager name Darren. Who talks to his employees in a bad way. I heard him curse at this young cashier. He was telling her to to ring faster. I don't see it fair for the cashier . Their trying the best they can do . It not their fault there's so many censor on clothing or the...

Burlington Coat Factory Direct Corporation / rude employee unwilling to help

Erica Hannigan on Oct 7, 2018

Last night I was going to purchase an area rug for $150. It was quite large and not likely to fit in my vehicle especially with 2 children in car seats. I asked an employee on the floor if that could hold it for 24 hours-I was willing to pay then. She said yes and told me to go to the...

Burlington Coat Factory Direct Corporation / discrimination

Maria Cherryl on Oct 3, 2018

To Whom It May Concern: I was going about my day when I came across a post from a good friend of mine who currently resides in the East Coast. Please read the post below: "Let me tell you about what racism looks like today. My brother and I were shopping at Burlington. Sure, I guess if I...

Burlington Coat Factory Direct Corporation / layaway

Kasha Stewart on Oct 2, 2018

The Hamilton Place Mall location in Chattanooga TN 37421 states the after fully purchasing a layaway cash, you cannot return an item and receive cash back. Although the receipt which asks for my signature never once states that. And even though the manage then proceed to point me to a desk...

Burlington Coat Factory Direct Corporation / store staff

LNB11 on Sep 29, 2018

Hello, I visit your Burlington store on 9/29/2018 around @ 11:00am Store #556 12001 East Fwy, Houston, TX 77029 I am writing to complain on my shopping experience in one of your stores. While I enjoy shopping in your store, it becomes hard to shop when your loss prevention team are...

Burlington Coat Factory Direct Corporation / purchaser & shipping issue.

Valaine Carroll on Sep 29, 2018

No more size large in & order Louisville KY. I called Burlington Customer Service no luck item not available online. They told me 2 call each store. I found the shirt in Nashville TN but I can't purchase or ship here in Louisville KY. So upsetting looking for over a week. Now found 3-4...

Burlington Coat Factory Direct Corporation / staff at newgate mall 3651 wall ave, ogden, ut 84405

brndnfrmn on Sep 27, 2018

Date of Incident: 9-27-18 Description: Security tag was left on an item by mistake. Alarm sounded as I departed but I was waved through from a distance. Elected to receive receipt by email but it never arrived, not in spam. Called to see how I would go about having tag removed without...

Burlington Coat Factory / management service

Austin Mack on Sep 23, 2018

I had the worst experience at Burlington in Austell, GA September 22, 2018. That evening I went shopping for a suit and when I got to the register I had a lovely cashier, Janessa. The suit jacket rang up wrong so she called for a manager to correct the problem. From what I understood there...