Burlington Coat Factory Direct
Reviews and Complaints

Hello

I recently placed an order (#[protected]). It was shipped with FedEx but I never received my package. The driver made a mistake and FedEx admits that (FedEx case # [protected]) . They said that Burlington should create a lost package case. I called your customer service line and asked them to do this but they said no, they can't do that. I also asked if they can resend me my items or refund the money, the rep said no to that too. I paid over $230 and never received any items, you guys basically stole from me. This is not right. How can you be so dishonest and not care about others? There's a difference between right and wrong and you guys don't care. You just took my money.

You need to fix this because I won't let this go. You cannot treat people like they don't matter because you're a giant cooperation.

Your store in Sacramento, Ca. in Natomas is a pigsty. Particularly in the home goods department. Every time I go in there, the home department is a disheveled mess and is unshoppable. There's always employees walking around doing nothing. They need to be picking stuff up in that department and at least trying to organize it. Instead, they just walk around looking disgruntled and most of the time you don't know who even works there because they look sloppy and nobody wears a name badge. With the new TJMaxx opening soon in the same shopping center, I won't be going back to Burlington in Natomas. I thought Burlington had higher standards than that.

On August 5th I was returning some merchandise that I had purchased. One of the items I had purchased was a picture frame and on the back of the picture frame it was put together with particle board and ribbon. The particle board and ribbon had come apart so that's the reason I was returning it.
As I was walking up to the front check out area, I didn't see anyone at the registers, but I see there were three people at the service desk. So I waited at the front registers for someone to either tell me to stay there or wave me to come up to the service desk, no one did. So I proceeded to walk up to the service desk and mention that I had a return would I need to wait back at the registers or would I be able to be helped here, still no one acknowledged me. I heard one of the ladies say to (Natalie- who waited on me) "are you open?", she replied, " I'm the only person open but I'm trying to get other stuff done". I stood there waiting for them to tell me which register to go to. Natalie waved her hand at me like she was directing traffic to register 7.
I put my bag on the counter and said I have to return and no sooner than I set the bag on the counter, Natalie jerked the bag towards her and started opening it, before I could even get the receipt out of the bag and hand it to her which is normally what I do if I return something. I was a little taken back by her attitude, like I was bothering her, but I didn't say anything.
I said to her that I was returning one of those items because it is broken and she said "DID YOU BREAK IT?". Honestly I had to catch my breath before I said something. When I did speak back to her I looked at the other sales associate standing right beside her and then back at Natalie and said "did I break it?, no, it was broken when I purchased it I just didn't realize it". WHO SAYS THAT TO A CUSTOMER?
It was all I could do to not just walk away, but I proceeded to get her name from her name tag and ask who her store manager was which she told me was Jean Global. She finished returning my merchandise, and I purchased my new merchandise and had completed signing the receipt. As I went to pick up the receipt to hand it to her and she pulled it out from under me and hand and said "that's mine" and I said oh okay I was going to hand it to you.
Natalie never told me to have a good day, never told me anything about the survey at the bottom of the receipt that the sale associates always tell you about. I have always have had the best service and good interaction with the sales associates.
I'm very disappointed with the fact that this lady was allowed to treat someone that way. I know for a fact that there were two witnesses to everything that happened except for the receipt issue at the very end of the transaction.

I went in to Burlington coat factory today afternoon to return a brand new shirt never worn still has the tags on it. I brought the shirt in April and never got a chance to return it until today. The cashier began the transaction and she finished she proceeded to hand me a gift card (which is fine ) but on there was 7.41 dollars the shirt cost was 22.99. She told me even though they have the receipt online from my number that it has been over 30 days. I told her all the years I have been shopping here I never seen that on a displayed or back of the receipt. That I was always told if they don't have a recipt or can not pull it up by number that they have to refund the lowest marked price.

When the manager came down him and the cashier was talking and he looked and said to me that is our policy, I told him the same thing I told her and I told him I will keep the shirt and as I was informing him that the mangers and cashiers they refunded for the full amount and he cut me off and kept saying ok.

That was very rude of him. My mother return a never worn coat without a tag and the cashier found the recipt by her number in the system and refunded her the full amount. I brought a pair of pants that was never worn and they did the same gave me a full refund.

Instead of the the manager asking who approved it and when he cut me off and kept saying okay. And that he is the store manager. I never seen him I see an older male and a a older lady that are managers but never him so for him to be rude in front of others and then when I walk away laugh with the cashier. Was hurtful because I never raised my voice I was respectful and was trying to let him know that the policy he say was how it always was, was never followed if it was in place . But I could not because he was being rude.

I spent so much money at Burlington coat factory. Trust me I do not plan on going back buying anything. It is not because my shirt would not get refunded the full amount it was because the manager was very rude and did all that unprofessional in front of other customers.

Instead of him being rude all he could of said was " I am sorry that you have been getting the incorrect information and I will make sure all staff and other managers are aware of the policy." Now that would have been great customer service and still upholding a policy he states is in place.

I visited your Stockton store at approx 430pm today the 26th of July 2018. It will be the last time I ever visit your store. The security guards or whatever the two men that work right at the front doors were not only rude and condescending but they were more interested in talking to other people that worked there and each other then actually doing their jobs. I had to get one of the men's attention and I asked him if I could leave my cart right by the front door with the few items that I had in it while I stepped out for one minute to the parking lot and directly back in the store. During the time it took me to walk outside and directly back in my car came up missing and as I asked the security guard to help me locate my cart he started questioning whether or not I had anything in it to start with then the others ca I had to get one of the men's attention and I asked him if I could leave my cart right by the front door with the few items that I had in it while I stepped out for one minute to the parking lot and directly back in the store. During the time it took me to walk outside and directly back in my cart came up missing and as I asked the security guard to help me locate my cart he started questioning whether or not I had anything in it to start with then the other security man jumped in the middle of it and rudely continued to look through the video and suggest that again, there was nothing in my cart ... there were four items in my cart that they eventually found and they didn't apologize.
There was one cashier working when I attempted to check out and there were approximately 7 to 8 people in line with me waiting for quite a long time until I finally asked the cashier if she could call another cashier up. While I was waiting in line most of the other customers that were waiting with me all had something negative to say about the employees at that store. We all agreed that they were very rude, that they spoke about things that were not professional, that they acted like they were not at work at all and that we were bothering them if we asked for something. I will never come to your store again at that location and I strongly suggest that you get a manager in there to clean that place up because Burlington is an awesome store but those people are making it not so awesome.
Sincerely Diana Thompson McCulley

Its amazing racism is not dead! My mom lives in Upper Darby, PA she is a 4'11 korean lady that speaks broken English even though she reads it very well and is very intelligent and can speak 5 different languages even though she is fluent in the korean language my mother tried to help me take care of my 4 kids even though I live in TX. She went to the store up there on 7/14 and notice once she got home that the dress she bought my daughter was too small so she went back to exchange it for a bigger size and stood in line for a long time and got talk to like she was a child had the employees argue with her when she ask for the manager the manager told my mom she could exchange even though she had the receipt from just less then an hour ago and even though she spend like thousands of dollars there every year and told the manager due to the poor customer service they will not be getting her business anymore the manager told my mom that's fine dont come back here anymore I dont care. Where do they do that at to disrespect someone's mom and when I tried to talk to them over the phone cause my mom was in fear that they didn't understand her she was treated like dirt on the ground please avoid this store cause they are highly disrespectful and racist. They had my mom crying and everything making her feel less then a human cause her English is broken.

Yesterday, I went back to Burlington located at the Savannah Mall in hopes of receiving a refund for a dress that I purchased back in March. I am aware of the 30 day refund policy so I was content on receiving a store credit instead of the actual cash back. However, they claimed since it had been more than 3 months since I had purchased the dress and apparently the price had been marked down, the amount I would only be able to receive back would be some $8 and change although I paid $20 for the dress and still had the original receipt.
I don't live on this side of town and the dress had literally been sitting in my closet in the same Burlington bag from the day I purchased it back in March. It was just recently for an event that I went to go put the dress on when I noticed the security tag/sensor was still on it. I don't believe it's fair that one of your stores' employee was so incompetent that she left the security tag on the dress which prevented me from being able to wear it in the first place. As a result, she not only ruined the plans I had for wearing this dress for a special occasion but because of it I can't even get a store credit for the original amount I paid. Since, I did not agree and want to receive $8 back for returning the dress, I told them just to remove the security tag and I would keep it although I no longer need the dress anymore. I hope Burlington does a better job of training their employees to remove sensors as this was extremely an inconvenience for me.

on 6/23/18 my husband and I decided to drive over an hour out of our way to visit the Albany, NY store on our way back to VT from MA. We had not found anything we wanted at the BCF in MA . We spend about an hour and a half shopping and came to the checkout with approximately $180 worth of items. The 2 sales associates looked pretty miserable as we walked up so my husband and I decided to start taking the clothes off the hangers for them. She doesn't greet us and actually gave us quite the look when we walked up. We had a 2pc youth short set ( as well as the special hanger they use for them) and the first thing she said is " these shorts don't have a tag" I stated that t it was a 2pc set and the tag is on the top part, she rolled her eyes and said " No it's not" I repeated that it was clearly a set to which she told me " we don't have sets" After traveling and before I started to argue with this misinformed cashier ( I am in corporate customer care for a living for 10+ years) I walked away from the register, leaving my husband to complete the purchase saying " This is sooooo dumb". The cashier huffed and aggressively pushed the pile of clothes at my husband telling him he could get back in line and wait for a different register. there was only 2 cashiers and the likelihood she would have to wait on him was pretty high! I walked back over grabbed the clothes as we had spent so much time shopping and finally found my 6 foot 8 husband some clothing ...at which time she states to me " how old are you". That was it, Having had enough of her horrible low level customer skills I dropped the clothes and walked out.

I called corporate on 6/25 to register my feedback and being assured BCF took my concerns seriously and someone would be in touch.

On 7/3 having heard nothing at all I called back to see what was going on only to learn that the store manager Melissa had my information since 6/25. I advised that I wanted a regional manager to call me as Melissa did not seem to take my concerns seriously and was told a regional manager would be in touch. 7/4... a HOLIDAY I receive a VM message from store manager Melissa! Really? it's 7/6 and I have yet to hear from anyone else as promised.

Horrible that we traveled to the store and everything that happened after that. Much training is needed at the cashier and upper management level. Very low quality.. I want to be contacted by upper management to discuss.

Bathrooms men and woman are totally disgusting, seems like they never get cleaned up, I complained to the manager and he did absolutely nothing, then I complained to a cashier and got the same results. I bought a creeb a while ago and the manager was up my [censored] like I was stilling it, the once out of the store he started to complain cause wouldn't fit in my car like if he was gonna have to be responsible for it, now that i complained about a real issue ( cause my 3 year old daughter couldn't use the restroom) he does nothing, not counting that the handicap toilet in the men section has literally excrement on the walls. Very, very disappointed.

And I'm calling in regards to a situation is taking place here to Burlington that still says Coat Factory in your Henrietta office here on 3333 West Henrietta Road phone number is [protected] and I came in with my receipt and I tried to return a pair of ripped jeans at the ankles that I was going to wear I didn't have the tags on them cuz I thought they would be fine but I had my receipt they knew it was it was the right pant and I had gun into just about a complete seizure in your store in regards to your 30-day return well out of the 30 days 10 of them were spent in the hospital due to a fall down the stairs I can fax you everything that you need to know even though I don't know about HIPAA but I can fax you whatever you need to prove that I had fallen down I hit hit my head they thought I was having a stroke and I have terrible headaches I just got back from neurology at the hospital and this lady Mary who is in charge was absolutely without a doubt the rudest person I've ever met in my entire life no leeway no nothing even with a receipt first of all I didn't know about 30 days and we're talking about $9.99 and I'll be there when she gave me a Burlington 10 like a gift card or or what not in place of cash okay really something's got to give here I didn't I didn't mean to fall down a flight of stairs and spend days and Hospital where I would have bruises all over my entire body headaches like they're unreal and starting to freak out like I'm going to have a seizure in your store no companionship whatsoever is there someone I can get for you is what I got. Can I get you a seat or anything like that and there's nobody to call because everybody is busy or still at work so my question to you is is this how you're going to continue doing returns to a customer who has a receipt I don't care if it's a discounted 50% off I know it would have been a hassle before without a receipt but I had it I called ahead of time they said I would get my money back not a Burlington gift card thing I needed the money back so that I can go over to JCPenney's and get a pair of pants that I had tried on that look decent these pants that I tried and ripped are shredded the bottom there's no sewing but I'm to hold it up I have to literally either a so it by hand which will take me about 3 weeks or have them professionally done and pay more money for something is cheapest this. I don't know you who needs to call me back but my phone number is [protected] and it first the one girl was going to go ahead and do it for cash but she couldn't get into the computer cuz it wouldn't let her because it was past the 30 days and she was really nice but then they had to call Mary over I said I want to talk to her and then my head started hurting so badly I said you know what I think this needs to go to upper management inexcusable disrespectful Behavior towards someone who is starting to have a seizure in my ears infection so then I start to talk funny if I get upset it's just horrible what I had to go through and you're talking a couple days difference are you kidding me this what I did what I was supposed to do I don't know that Mary Lady there is ever going to truly mean what she says but man oh man she is not the type of person you should have working as a so-called manager at your store in Henrietta she looks like God awful poor person and she has to deal directly with people constantly every day isn't there a code for being clean? I don't want to be rude and I don't want to be. Disrespectful that's not why I'm calling about how her demeanor is I'm calling about how she treated me how she kept repeating things over and over and she just brushed me off on to the next customer I just was like you have got to be kidding me and I said not for nothing you may hear from upper management because no one needs to be treated the way you treated me she goes fine I don't care go ahead again the attitude do these people go to training class before they go to being become a manager or what not because I'll tell you one thing she's rude disrespectful didn't even give a crap about what's happening to me. And I truly believe from the bottom of my heart I should be compensated for all that it happened all that was said and the way it was said and everything about how I was treated talk to I'm 52 years old and I don't ever need someone to talk to me the way she did. I told her I may not look it people always think I'm 32 or 33 but you know what regardless of any age any person no one should be talked to a pond that especially when there's a line waiting and they're just brushing me off I would hope that you would find some compassion and help me out with this matter and give me a call back again my phone number [protected] I'm still sitting in my car waiting for my medicine to kick in so that I'm able to drive because I was getting so upset that's how bad it was is she did not have a care in the world. I know this is pretty long and drawn-out but if I don't say something no one will and the type of person oh my gosh if someone treated me someone treated a person a customer like that like me if I did that I probably would be crying in the bathroom right now and knowing if I'm going to have a job to come back to tomorrow so I hope and pray that you will truly consider giving me a call back and for some kind of compensation my son is in the car with me he had to calm me down with medicine so that I could drive he wanted to go back in there and just give him a piece of his mind saying you don't treat people who have seizures or are couple of days late because of you know certain things come up where you know you're in the hospital and you have no control over it well that's all I have to say I really truly hope that this gets resolved thank you again for your time.Michele Ritzel 47 Foxe Commons Rochester. NY 14624

Hi, this message is in reference to your store location in white plains. I came across a very rude store associate. I was in one of your fitting rooms waiting for my husband with two carts, a stroller and my child in hand. The associate by the name jack asked me two move the carts out of the fitting room. I apologized and told him there were no signs that stated that carts were not allowed in the fitting room. As I proceed to remove the carts he then asked me again in which I responded to give me one second as I had two carts and my stroller. He became very rude and began to say "miss miss" in a very loud voice. I Immediately went for a supervisor who approached him and for some reason thought that the complain was a joke and laughed in my face. This is unacceptable behavior not only coming from a store associate let alone a supervisor. I hope that matter is looked into so that it doesn't occur again to more customers

I was visiting from New York and went to shop at this Burlington 2801 Market St. I noticed that the employee dressed in all black I am assuming he is there for loss prevention keeps following me. My son brought a toy to me and I told him to put it down and this employee immediately picked up the car and put it by the register. My son asks him where did you take the car? He asks why? Are you going to buy it? Why is he questioning a 5 year old about a purchase? And what was the need to immediately pick up the car from where my son put it? We were still standing right there. I left my cart for 30 seconds to put down a bag I decided not to buy and my shopping cart was gone! He took my shopping cart for no reason. I spoke to the cashier and she called everyone up to the front we checked the other custmers and the shopping cart was gone and this man was nowhere to be found. I feel very discriminated. I understand maybe hispanics or even new yorkers don't usually shop there but this is no way to be treated! I am disgusted with Burligton it took me over 30 minutes to get these clothes together to purchase for my vacation and I could not buy my clothes because this employee too my shopping cart.

My husband and I who are older adults one who works at one of the top law firms in the world, and the other at a federal agency got harrassed serval time by an employee named Linda at your Orland Park, Illinois location.

This is absolutely unaccepted and needless to say bad for burlingrons business and reputation.

we both together we at your Orland Park, Illinois store location Saturday May 19, 2018 at about 5:15.

We went in to buy a shower curtain liner, which we have been going to Burlington for years to buy.

we were down the bathroom accessory aisle, looking at the shower curtains we both grabbed one and was looking at it like at consumer-shopper would do, one of them was not wrapped well and started to unravel, all of a sudden a women employee named Linda, came screaming at us, accusing us of taking it out of the package I tried to calm her down by explaining it unraveled and was folded, that we did not. I gave the merchandise to your poor trained sales associate Linda, saying please dont a use is, and that we were looking for a shower curtain liner.

she stood their yelling and screaming at us that the store dosent like people taking merchandise out of the packages she started getting real loud and being out of line,

we tried telling her we didn't it was put on the shelf like that.

she would leave us alone while shopping in the department, she belittled us, tried offending us, really tried pushing buttons.

Finally, I said to my spouse I dont want to shop her, let's leave,

she was standing in the way for us to leave as she was yelling and screaming at two grown adults. finally we made are way around her scared she was going to get violent.

even after making the way around her she tried getting in one of our faces yelling accusing us.

we were walking away, other shoppers we stunned, as we were too. No one deserves this treatment for shopping and respect store merchandise.

your store employ stalked, harassed, threated, accused, and almost caused battery this is unacceptable.

I know you prob dont care, because if you guys hire store employee like Linda, you will think it's not a big deal. But we are hoping we get someone who cares, and talks to Linda, and explained how wrong it is to fight with your shoppers,

first off its had for business,

secondly, we could of pressed charges on her

I hoping this won't happen to no one else, what Linda did to us in the Orland park, illinois store to a husband and wife. By us taking the time out to write this email to you, this will be enough for you to put an end to her behavior.

This needs to be addressed,

thank you for your time

Laynee

[protected]@gmail.com

I'm a LOYAL customer but EVERY time I go to your store located on Broad Street in Richmond, VA- I get treated like crap and the customer service is piss poor & management is no better & cares nothing for the customer. I know it's know as the Hood store but I'm not hood and shouldn't be treated like I'm less day & my buying power means nothing. After today's experience, it's strongly making me feel like NEVER shopping there and exposing my horrible experience with my loyal social media following and fan base!

Hello. I'm going to let the pictures I attached to my complaint do all of the talking for me. This is absolutely disgusting and there's no reason the bathroom should look like this. I've gone to this Burlington several times and a while back I used the bathroom and told myself I would never use the bathroom at this Burlington again! But unfortunately I found myself needing to use the restroom while I was at the store and I honestly became sick to my stomach. This has been going on for far too long. Something has to be done!

HI I recently purchased a pair of cloth Polo shoes that happened to be to little for my son so I returned them to the store for a refund with tags still intact the same way they where when I purchased them the customer service rep who waited on me was persistent that the shoes have been worn no matter what I said and the manager was no help here's a pic so u can judge for yourself and see that they have not been worn at all also I recommend that u give ur employess at store 9070 dixie highway better customer service training

I just left the Burlington in Hoover, Alabama, which closes at 10pm. I watched the security guard locked the doors at 9:35pm, because I was getting out of my car at that time. All I needed was one item for my 3 month old puppy. The security guard wouldn't let me in. I'm disgusted and will never spend another dollar of my hard earned money at this "establishment"! I always get my pet supplies, among numerous other things from here, however that will not happen again. I will take my money elsewhere!

On or about 05/07/2018, I went to Burlington at the Westfield Mall in Chula Vista CA. I have shopped there many times and aside of their lines always being out control I had never had any trouble/problem like that evening.
I could hardly repeat the situation to my husband without getting choked up. The disrespect, humiliation & embarrassment I felt not to mention mistreatment to the customer while I was there was Completely unnecessary & should have been easily avoided.

As I was shopping around I spotted a little Black BeBe shorts outfit with a short sleeve hoodie which was hanging up against the wall with about 4-5 other ones exactly same. I picked one up to and saw that although each piece had there own BeBe Brand tag there was only "1" Burlington Price tag so I grabbed the size L which is what I Needed and along with all my other items went to stand in the long line.
Once I reached the cashier (who by the way was the only person who seemed to understand the issue and did her best with out success) she starts ringing up and once she got to that item she says "This isn't an outfit is that ok?" I replied "Yes it is, that is how I picked it up and all the other you have are also set up that same way" she tells me again and I offered to take her where they were. She brought back all the ones she found there and brings them back. As she was re-entering the cashier section she was stopped by someone who I believe is named Marla. She asked her "what is going on, is there a problem?" My cashier explains to her and she grabs the items and scans it and says "Yeah this isn't a set" I replied and said "but you have them all displayed as such and there they are she brought them back with her" Marla, says to me (with a Horrible tone and attitude) "Yes I know, No need to repeat yourself they were priced/tagged wrong and we are going look into it" I said to her "I understand that may be the case but that is not the customer's fault" and she responds "Well it's not my fault" so I said "Not yours but as an employee of this store you understand that it is the stores Error not the customer's and therefore you should honor the price"

Then approaches Cesar (who you can tell was security) and again ask "what's the problem"? He is started to be told by my cashier and then is cut off by Marla who proceeds to explain.. At that point I said "what seems to be the issue, It's been confirmed that you have displayed for sale as a set which clear was mismarked but again the error is not mine."
Cesar, grabs the Item and right in front of my face starts to inspect making me feel Humiliated as he kept checking for who knows what. Not only did he do that to the one I wanted to Purchase but to the others as well.
At that point I looked at him and said "really are you doing that, are you checking if there was switch or something that I did, check your video"
I got so upset that I said to my cashier "you know what that's fine please finish my transaction so I can get out here" She then says to me "I'm so sorry I thought they would be authorizing the purchase after they saw that they were all priced wrong" I said 'it's not your fault and I appreciate your help"
As I'm leaving your store feeling like a presumed criminal, I see that they are still gather discussing the issue and a new manager"Darleen"has joined in. I walk over to there gather and I said"Look I don't know how any decision making over something so obvious could take so long But I work for a huge corporation in the Executive Escalations and complaints Dept and this would have been the easiest fix. I grab the outfit out of Cesar's hand and said to them "Let me help you all" and I hold it up and look right at Darleen, and said let me ask you if you walk into ANY store and see this along with others exactly the same would you assume your making a set purchase or Individual item? She *without* hesitation said set, then Cesar says "but if you look here *and then pointed at some small print at the right hand bottom corner of the Burlington price tag* it says 1/1 which means it's not a set" I laughed and said "you have to be kidding me 10 I don't work here so I wouldn't even know what that means and 2) I don't have my glasses so can't even read what that says.
I looked at each of them and said"let me teach you how to do your job, the error was not mine it was the store's so the right thing to do would have been to honor the price as marked and re-ticket the others but instead you guys chose to waste my time and make me feel like I was at fault which on your part represents horrible attention to customer service and if you need a customer to tell you how to do your job, then maybe you should all reconsider your position.
I stormed out of the store feeling as bad as possible and unappreciated as a long time customer. I hope this issue gets addressed because I would hate for any one else to have to go through this and feel as mistreated as I did. If there is any possible way of receiving feedback on the outcome, as I would like to be able to return to that store without having to endure mistreatment yet again.

Thank you
Dorothy Mellado
CBR:[protected]

I am an employee at store number 00981. I have received my "yearly overview." I am concerned with the creditbility of the employee that assessed my year at burlington. The employee in question hasn't been working the same duration as I have. So, i'm struggling to compute how the employee in question could be in control of how much of a pay increase I receive over a time period that they weren't present for. Please fix this issue, or have the time to explain this quagmire to me. Also, employees are important.

We work for 7.25 an hour unloading trucks and processing all the merchandise, displaying it and they also make us go out on the floor and help the Full time employees (which make way more money than us and less work is demanded from them), we are not allowed to talk while we work in the warehouse (unless its work related), they're constantly harrasing us yelling at us "move faster", "come on your slow", "move it! We are behind in schedule" (thru no fault of our own). We are constantly being told, " if we dont see you moving your hands at 100miles per hour we are sending you home" ; "if you cannot do this is 7min, there is no place for you in this company". This has been THE worst company i have ever worked for, it does not motivate its employees, its constantly harrasing us and threatening us, when something happens they place the blame on us even tho we all really are giving it are all. Safety rules go out the window in order for them to achieve their goal, but hey! When we had company recently from their big bosses they made everything spick and span you didnt even see one box on the floor, but whilst there is no one they dont care the mess you make on the floor, which you can trip on, as long as your getting all the merchandise out.