Burger King
reviews and complaints

Two weeks ago I entered this Burger King in Longwood Florida there were only three people on a Saturday afternoon at lunchtime . I ordered two double hamburgers with no mustard 27 minutes later I received my order the buns were hard and lo and behold there were mustard on these burgers . I asked them to remake them and watched as to what appeared to be a shift manager rand the entire burger board in the back . All the times were piled up in one pile and she continuously yelled at the girl at the counter . Absolutely horrific burgers and horrific service the owner should be ashamed that they are not there on a Saturday afternoon to help with the crowds . I went to the website put my receipt information in no one bothered to call me from Burger King Corporation or from this local restaurant . Burger King I will tell all of my friends and family about the horrible service and product you're putting out at this Longwood Florida Burger King . The corporation should be ashamed of themselves no wonder McDonnald's have surpassed them many many years ago

I went to Burger King yesterday and through the drive-thru there was big potholes and my tire went way down in it and I almost got stuck. This needs to be taken care of if the front end of my car needs to be aligned I'm going to complain even more and I'm going to tell everyone not to visit your business. I like Burger King but I don't like the fact that it's going to damage my vehicle. I complained at the window and the lady said to me that she was just an employee she was nothing she could do about it. I thought that she could at least go to the management and explain what I had said to her. I hope this matter gets fixed for other people don't have to go through what I

This is the second time in the past year and a half that this happens to me. The first time I ordered food through drive through, I paid with my credit card and it took them a while to return my card and then a couple days later I seen fraudulent purchases made from that same card I had used. It's been a while since I've been back and same thing, I went to the drive through on Labor Day and this time they gave me my card back right away. Now I go check my bank statements and again fraudulent purchases made. Burger King was the last purchase I had made and then started seeing these fraudulent purchases, same thing happened the last time. Burger King was the last purchase I had made and that's when the fraudulent purchases started. Might be a coincidence, might not but someone needs to go investigate.

You are a business that caters to children. How is it that the Ottumwa Iowa Burger King has no changing table? I had to change my child on the floor of the playground, which is most likely a health code violation. Next time I'll use the front counter, maybe then you'll see fit to add a changing table in the bathroom. I understand that an irresponsible parent allowed her child to fall from one in the past, that is no reason to make everyone else suffer for her stupidity. It's 2019, there should be one in the men's bathroom, too. Instead, I guess I'll have to go to McDonald's until you decide to install one.

went to your burger king, in van wert, ohio was told by your person she would get back to me when we are done with the drive through. turned arounr around weiting on the cousterms at the window, let me and another customer waiting at the counter.
me and my wife have been going there every 3 days for a meal. after this happen we will no longer be going there.

thank you philip & penny ramos

date aug 31 2019

Your new Tacos are a flop because they are made WAY to far ahead of time and the sit in their sleeve on a warming holder and the shells get super hard and greese soaked and end up tasting stale. The meat is OK (except the grease soaks throught the shell making the bottom 1/3 soak through). The cheese and lettice by the time of sale has shrunk and shrivled until it is untastible and almost unseen. It turns into goo.
Will you please assign a cook to make Tacos as needed? It literally takes 10 seconds.
How could you get such a pleasing easy food item SO WRONG?!?
Something tells me that if you observe your employees, when theuy make on for themselves, they make them fresh! I am also quite certain that the employees leave them in the ready warming tray FAR too long. Please fix this product - I love tacos and the price is right.
You are welcome. Rick Onslow, 2206 E 35th Street, Minneapolis, MN 55407. [protected]

On 08/31/2019 at 6:28PM I purchased for the first time the BK IMPOSSIBLE Whopper burger meal (Large). I enjoyed and wanted to complete the the BK survey. However, when I got home noticed there was not survey code on the bottom of my receipt as shown on the example online at visit to the site: WWW.MYBKEXPERIENCE.COM. I am heart broken. I would like to compliment the great service I received.

I ordered my food then noticed the person making burgers using their cell phone while making burgers so I got a refund. The person had on gloves but was also using their phone while making the food. The manager camnover and refunded my money for my order and apologized for the worker using his cell phone while working. I did not witness any reprimand of the employee but the manager walked to the back near the workers when I was leaving.

My husband came home with 4 tacos from Burger King. I went to the BK that made them. The tacos were so dry the meat looked like bacon bits, the cheese look like it had been sitting on there forever and the sides of the shells were soaked with grease. I told them I wanted fresh tacos. I waited. They pulled the tacos out of a heated drawer, the tacos were on a rack on after the other. I took the "fresh" tacos they had just given me out of the packaging and these looked the same as the tacos I turned in to them. I asked them, you actually serve this to human beings? The Supervisor said "If they buy them." The store manager said "that is the way the company wants us to serve them (tacos)."

I've tried the tacos twice and both times they were very hard and not much ingredients. The meat has a good flavor but, everything else is a mess. The shell looks like it's been soaking in grease . I think the servers need to learn how to make them correctly. It just looks like a flat shell with grease. Thought you would like to know so it can be changed. Thank You