Burger King
reviews and complaints

We were in your Burger King restaurant at the Jacksonville Florida airport today at 11.00 am when we walked in the young girl that worked there was on her cell phone we had to wait for her until she was done we wanted a milkshake and some food well I asked for a chocolate milk shake she said not chocolate so I said vanilla milkshake so she then said no milk shakes as no one turned it on she was very rude acting as we were bothering her there was no one there just us was very unprofessional acted as though she didn't care about a customer if she is the face of your company I'll tell you no wonder McDonald's is number one and I work in retail if I ever treated a customer like she did I would be fired maybe you don't care I don't know But most likely we won't go back to your company very disappointed

When I ordered my lunch today at Burger King corner of Telegraph and Victoria in Ventura, CA. I was told that my extra dressing cost more. No problem I said. My total was $6.99. She took my $ then told me we only have this salad so I will put chicken on the side. I didn't get to see it up close but noticed it looked awfully small so I said, "May I please have more lettuce". She said yes went to the back and came back and handed me the bag and I said thank you to her and she did not reply. Should have taken that as a sign. I parked my car and looked inside my bag and could not believe it was a side salad and a chicken breast on the side. I quickly went back and told her this is not what I ordered. This is not worth $6.99. She said yes the chicken breast is $5.00. I said well you lied to me. I asked for more lettuce and you did not give it to me. To which she just continued to repeat that the chicken was worth $5 by itself. I said please refund me my money which she did. I am very, very upset about this service. Please have someone follow up with the Manager and have someone from your office get back to me.
Thank you,
Debbie Turner [protected]@live.com
[protected]

Went to above store to purchase lunch. Went to kiosk to order and wasn't able to complete my order there since there was no option for deleting tomatoes or onions. There should be the availabilty to custom order your sandwich. This became a problem after going to the register to order since there was no customer service person there to take your order. After ordering my meal, I was given it in a take out bag instead of asking if I was eating in. This appeared to be done to have less work to do for clean up. The trash was over flowing in the seating area. Upon opening my bag, I found a double whopper with cheese with all the trimings after the slip showed no tomatoes or onion. I returned the sandwich and received a new one without any issue, but the cashier was arguing with the sandwich maker over the mistake. The cashier picked up the wrong sandwich the slip was correct and the package was marked correctly.

went to BK the night before heading to work and i ordered a whopper meal. my order was incorrect and i contacted the manager and told her that my meal was incorrect and I asked for no onions because i'm allergic. the manager supposedly looked up the orders and said there was no whopper burger meal in her system. she was very unprofessional and rude. and told me she couldn't do anything about my incorrect meal. I'm very upset because i can't get my meal replaced.

Your media team is getting desperate. What exactly is the point of having "I'm a damn fool" in the commercial? It's not the worst profanity but it's pointless and irritating when it pops up every commercial break. It isn't funny, or does it serve any purpose in the ad, meaning it's there for... nothing. No reason. Needless profanity in a fast food commercial of all things.
Again, it's such a small issue, but so, so annoying and says a lot about a company.
It's just kinda sad.
Sorry

I attempted to get some dinner from the Burger King in Sanford on Orlando Dr near WalMart and it wasn't at all a pleasant experience. The young lady Lus the manager basically rushed me through my order in drive thru (she said she didn't have my original order the pretzel bun) and once I arrived at the window and asked about her day she informed me that she was trying to get other work done!
I left! I left wondering is this how Burger King training workers? My mouth dropped when she said she's the manager... lol!
I really don't have much faith in you all system that something will be done about this because she was just too comfortable with doing it. I just had to make it known that she did it to me and for that I kept my $11.

Thank you Alicia Baker

I'm very disappointed in the use of inappropriate words on a commercial. It's getting ridiculous that grown people don't have the sense enough to watch their language. I don't want to hear it and I don't want my children going around calling people "damn fools." Thankfully I've taught them better but for all the kids and adults out there who haven't been taught that that is inappropriate, would you please remove the vulgar language from your commercial. It's inexcusable.