Buffalo Wild Wings review: Food quality and carryout service

29287 Mound Rd Warren, Michigan restaurant.

This store never answer phone, wings are well over cooked, very hard and crunchy.
Pick-up service is very poor! Waiting for orders, poor service, order is incorrect.
I spoke with manager after opening my order, before leaving restaurant, showed him what I ordered on the bill and what I received, and how poor the food looked. I had waited 45 minutes in carryout to get 1 sandwich, that I called in ahead of time. The manager said, he could make me a new sandwich.
I told him, I was not going to wait another45 minutes, I told him I would not be back!

15745 15 mile Fraser restaurant
Answers the phone, quality of food is good. Service is good.

Please do something with the Mound store!
Definitely giving Buffalo Wild Wings a bad name in our city!
I am not a person that usually writes a review like this, but something needs to be done!