The complaint has been investigated and
resolved to the customer's satisfactionResolved Budget Rental Car — insurance
resolved to the customer's satisfaction
After bidding on a car through Priceline, I went to Fort Lauderdale airport to pick up the rental. The agent asked if I needed to ugrade the full size car I'd pre-purchased and I told her "No". She then asked if I wanted to add insurance. I again declined. I told her everything was pre-paid and I was just there to get the car.
She then printed my form, circled a bunch of items and asked me to initial. I didn't think I needed to double check that she would try to sneak in the insurance at $26.99 per day!
I just checked my statement and noticed I'd been billed by Priceline and Budget.
My warning...READ EVERYTHING those con artists ask you to sign. This must be one of their scams - pulling a bait and switch on airport customers because they know we are rushing.