Braum's review: Horrible service

This place doesn't even receive a 1 star. The place is dirty and nasty, Covid -19 regulations are not being followed. The manager was rude, the entire staff is not properly trained and unprofessional. They were cursing at each other across the restaurant. Yelling and blaming one another for missed orders. Never received our order after a 1 hour wait. The restaurant was packed, Andy husband and I was literally the last customers in the lobby. Two separate customers returned to the lobby due to receiving wrong orders, the staff remade their orders and we still had not received our first order. We addressed the manager in regards to an ETA on our order or even a status. All to be cursed out and giving an attitude for wanting our order that we had paid for. We will never return to this establishment and corporate will be contacted in the morning. We waited patiently until we noticed we were the only ones left and customers after us had been served. We left still no food, no apology, nothing. The Braums on Cockrell Hill/67 is trash. And their service sucks, most of all the manager is a poor representation of the company.