Bovada Sportsbook — Sportsbook
I started my account about 3 weeks ago to bet online for football. I made 2 - $250 deposits as there was a bonus promo & I wanted to check them out. Even tho I made the deposits within 30 minutes, they would only give me thee bonus on the first deposit.
Then I heck my bank statement & there were huge international transfer fees! No one told me about this as there web site appears to be in Las Vegas Nevada. On top of my bank charging me a fee, they charges another fee - for what I have no idea!
Last week I had a nice bet pay off & I wanted to roll the $ over for the second football game in the evening. It took them almost 50 minutes to credit my winnings; by this time it was too late to bet on the second game. I told Bovada, I was going to file a complaint & thy put a "hold" on my account!!!
Now I have $1, 000 in my account that I can't use to bet, as my account is frozen. They are not based in Las Vegas but in Canada; I will be filing a Complaint with the Gaming Board in Quebec on Monday.
Bovada has no idea what - customer service - is; they try to intimidate you & even hang up the phone if you ask for ID. They say they will provide a chat transcript of the phone calls; but I have been waiting for 4 days now.
There are many reputable sportsbooks; don't use Bovada!!!