Bovada SportsbookSportsbook

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This review was posted by
a verified customer
Verified customer
Review updated:

I started my account about 3 weeks ago to bet online for football. I made 2 - $250 deposits as there was a bonus promo & I wanted to check them out. Even tho I made the deposits within 30 minutes, they would only give me thee bonus on the first deposit.

Then I heck my bank statement & there were huge international transfer fees! No one told me about this as there web site appears to be in Las Vegas Nevada. On top of my bank charging me a fee, they charges another fee - for what I have no idea!

Last week I had a nice bet pay off & I wanted to roll the $ over for the second football game in the evening. It took them almost 50 minutes to credit my winnings; by this time it was too late to bet on the second game. I told Bovada, I was going to file a complaint & thy put a "hold" on my account!!!

Now I have $1, 000 in my account that I can't use to bet, as my account is frozen. They are not based in Las Vegas but in Canada; I will be filing a Complaint with the Gaming Board in Quebec on Monday.

Bovada has no idea what - customer service - is; they try to intimidate you & even hang up the phone if you ask for ID. They say they will provide a chat transcript of the phone calls; but I have been waiting for 4 days now.

There are many reputable sportsbooks; don't use Bovada!!!

Responses

  • Ph
    PhilfromPhilly Apr 12, 2019

    If you're betting sports, be aware that you are only permitted to make 1 check withdraw every 90 days! 1 WITHDRAW EVERY 3 MONTHS!! if you make a second withdraw, you are charged a $100 fee to make the withdraw. So if you plan on playing and you somehow get lucky and can withdraw, be prepared to make your next deposit last for 3 months because if you play and want to make a check withdraw before the 3 months, you'll be paying $100 to make the withdraw.

    They want your money at all costs. Go play on a website that allows you to withdraw when you want to withdraw and won't charge you a large $100 fee just to get your money.

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