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Boston Market

Boston Market review: Poor Service at a location

D
Author of the review
1:51 pm UTC

We went yesterday, Sunday 4/23/22, to the location on Westchase in Grand Prairie at 4pm. We went into the dining room to place our to go order. We ordered and paid. We were then told there was no turkey, no meatloaf, no chicken sauce. We asked to cancel the order and the young man had to call someone to figure out to do the transaction. We then went to the location in Arlington 15 minutes away and they had all of the food and processed our order without any problems. This is not the first time we have had an issue with the Grand Prairie location and we will not return there. The problem is the location is run primarily by teenagers. I did not see one adult in the back! It is an embarrassment to your company!

Desired outcome: Monitor the problem and fix it!!

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