Boston Market review: Customer service

Ms Tee has a bad attitude. The customer before asked for meatloaf. She responded,”we don’t have meatloaf today!”with no apology. The customer said, “my family all wanted meatloaf”. Her response, “O.K. I sensed the rudeness and the lack of empathy for not fulfilling the customers needs. The customer walked out and she clearly did not clear. She then proceed to hostilely serve me. She seemed very cold and disconnected. I am a returning customer. The lack of customer service drove me away. I recently returned because of the exceptional service I received from Mr, Odan. At one point, Ms Tee stood behind him with her mouth twisted up as he was serving me. She then stormed outside and lit a cigarette. I will not return to Boston Market and deal with such unprofessionalism and disrespect! She is not an asset to this business. Mr, Odan is always very friendly and represents Boston Market well.