Boschwashing machine

S
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a verified customer
Verified customer

Hi
Purchased bosch wm wax18260in 5.5 classix on 05/11/12.
But in year 2016 the machine started giving problems.
We had called the technician and he charged us rs800/- saying its bosch policy.
And quoted rs9800/- for the control module saying its faulty and needs replacement. I asked why cannot bosch repair it or give some disc ount on the estimated charges. Even amc is not provided by bosch.

I am totally frustrated by the ransoming approach by these bosch technicians. And also not happy with bosch products. Had taken it for life long durability of bosch but I am kicked.

Regards
Swapnils
[protected]@rediffmail.com

Responses

  • Mu
    murlee3 Jul 01, 2016

    Please don't buy any BOSCH Products. They have not built their products to suit Indian condition. I'm facing music from the time we have installed a front loading fully automatic machine. E17 alarm. The service technicians talk big about their policy but they will not get the same serviced for the machine is still under warranty. Not sure how to escalate the complaint and get the same resolved. I hope this reach as many as people and make them aware that BOSCH is not ideally suitable for Indian condition.

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