On Tue, Jan 18, 2011 at 2:45 PM, L. Holzer <[protected]@gmail.com> wrote:
This is L. Holczer and I am glad you contacted me to confirm my posting. Anyway I sent off my last notice to BOSCH with an attached picture of mine (their) "burnt out" control module. I also mentioned that on my Care & Instructional Manual which included my unit plus
five others, the SHU33 was included. As I mentioned in my previous post the SHU33 was one of several units required by the U.S. Product Safety Commission for recall because of the control module. Do they really think that a "how to" guy wouldn't figure out that their circuit board in all these units is probably the same. AH DUH !
Now why this is a potentially dangerous problem is that along with flooding, the machine motor might stay on until it burns out. I first noticed my problem when the machine which was in quick- wash mode was still running after nearly two hours. I (according to the manual) stopped the machine, and it emptied the water inside. The next day thinking that maybe because we had opened the door to add some dishes had somehow screwed up the timing of the wash cycle. Unfortunately we did another test wash the next day at which time the motor keep running however this time water flooded our kitchen floor. And that is when we called our authorized Bosch Appliance dealer who recommended us our very good repairman, the owner of Davis Appliance, Glenwood Landing, N.Y. Anyway I am writing to tell you that an hour after I posted with you BOSCH has agreed to reimburse me for the expense of the control module. Again I do not expect them to guarantee the repair, my repairman has given me a year on the module, but I did not see how they could deny their own warranty concerning a either a flawed design, or manufacturing process concerning this electronic part of their machine. Otherwise when working this unit performs well, and is extremely quiet.
Thanks for your help,