CB Travel Agencies and Tour Operators Booking.com Complaints #742-761

Booking.com review: Hotel LaFlora

Gretag of Miami Beach, US

Mar 02, 2021 11:32 pm UTC

You gave this hotel an 8 rating and described the hoted as lovely

1. The room is over the mechanicals of the hotel so the floor vibrates making the bed vibrate. It is making me nausiated
2. The pillowcases are dirty
3. The room looks onto a shaft.
4. I was told i need to clean my own room. He would supply the products.
5. This barely qualifies as a hostel.
I am due to stay 8 nights. It is too late to change as i prepaid.
I am very disappointed in your standards of quality and cleanliness.

Desired outcome: I want a tranfer if rooms and refund

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p.downham@booking.com

Booking.com address

Herengracht 597, Amsterdam, 1017CE, Netherlands

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