Booking.com review: Ambassador Inn hotel

I paid in full to Ambassador Inn Hotel. cancelled my hotel reservation, at the Ambassador Inn located on 925 Interstate Drive in Manchester Tennessee 37355. The room was filthy, smelled of mildew, and roaches crawling. It was disgusting. After staying half night, I was sick with disgust. I cancelled the remaining days at this hotel. The motel attendant explained to me I would be reimbursed. We have photos of this horrible hotel. My Reference ID: [protected], My Booking ID: [protected]. Member ID: [protected].

Booking.com is located everywhere except in the United States of America. I expected my refund back to my account in 7 business days. This has not occurred as yet. I will be forwarding a complaint to the USA Federal Trade Commission if my money has not been refunded back to my account. Booking.com is ripping off American citizens. The Hotel told me my funds would be back in my account in 7 days. I am still waiting. I ama senior citizen and need my funds. Bridget Scott, Nyack New York 10960