Menu
Write a review
File a complaint
Bonanza

Bonanza review: Overcharged / fees misrepresented

A
Author of the review
7:56 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bonanza advertises seller fees of 3. 5% for all transactions under $500. My one and only transaction they charged me 8. 63%. Sale price was 17. 72. Fees owed is 1. 53. I emaile them and i am waiting for a response.

Update by Aram Sahagian
Sep 03, 2014 1:04 pm UTC

I am the original poster of this complaint. I would like to retract my complaint. The reason I was charged 8.63% instead of 3.5% is because my item was sold through google stores which requires a higher fee. I was aware of this when I set up my account but simply forgot about this detail which is why I thought I was being overcharged which I am not.
Bonanza repplied to my email within 24 hours and clarified this issue for me.

Resolved

This complaint was made in haste and was the result of a misunderstanding on my part. I forgot that Bonanza has to charge extra fees for items sold through Google stores where my item was purchased from.

0 comments
Add a comment

More Bonanza reviews & complaints

View all Bonanza reviews and complaints
  1. Bonanza Contacts

  2. Bonanza phone numbers
    Click up if you have successfully reached Bonanza by calling +1 (206) 588-5849 phone number 0 0 users reported that they have successfully reached Bonanza by calling +1 (206) 588-5849 phone number Click down if you have unsuccessfully reached Bonanza by calling +1 (206) 588-5849 phone number 0 0 users reported that they have UNsuccessfully reached Bonanza by calling +1 (206) 588-5849 phone number
    Click up if you have successfully reached Bonanza by calling +1 (425) 654-1521 phone number 0 0 users reported that they have successfully reached Bonanza by calling +1 (425) 654-1521 phone number Click down if you have unsuccessfully reached Bonanza by calling +1 (425) 654-1521 phone number 0 0 users reported that they have UNsuccessfully reached Bonanza by calling +1 (425) 654-1521 phone number
  3. Bonanza emails
  4. Bonanza address
    400 East Pine Street Suite 215, Seattle, Washington, 98122, United States
  5. Bonanza social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Bonanza contacts
Bonanza Category
Bonanza is ranked 85 among 1006 companies in the Online Shopping category