TimePiece
reviews and complaints

I had a bit of a rough experience with TimePiece. I bought a mens watch from them, but it needed to be repaired twice by my local jewelry repair shop. Even after all that, the watch still wasn't keeping time. So, I reached out to TimePiece's customer service team via email and chat to ask for an exchange instead of another repair.

The associate I spoke with said that I could exchange the watch for something of equivalent value. However, when I sent the watch back, they told me that it could only be repaired. I was pretty disappointed by this, especially since I had specifically asked for an exchange. I even asked twice for the Manager to call me, but I never received a call.

Overall, I'm not too impressed with TimePiece. It seems like they don't really care about their customers or honoring what they've promised. If you're thinking about doing business with them, I'd definitely recommend thinking twice.

I recently made a purchase of 6 watches on Timepiece.com and received a confirmation of my purchase. However, after waiting for two months, I still had not received any news about my package. I tried to contact DHL, but they did not respond, and my local post office had no knowledge of my package. When I reached out to Timepiece.com, they told me that it was the carrier's fault and that they had no idea where my package was. They refused to take any responsibility for the situation.

To make matters worse, my money had already been debited, but I had not received any of my watches. It was frustrating to see that the "so-called" parcel was nowhere to be found. I felt like I had been robbed, as Timepiece.com had taken my money without giving me anything in return.

I strongly advise against buying from Timepiece.com. They are not a trustworthy company and will not take responsibility for any issues that may arise. It is better to avoid them altogether and find a more reliable source for your watch purchases.

I recently made a purchase on TimePiece.com for a watch that I wanted to be delivered to the United Kingdom. At first, I was excited to receive my new timepiece, but my excitement quickly turned to frustration when I realized that it wouldn't be shipped by DHL Express, but instead by the regular delivery service. This was a warning sign for me, but I decided to proceed with the purchase anyway.

Unfortunately, this decision led to further delays. Since the package was not shipped by DHL Express, I couldn't pre-pay for U.K. customs, which meant that I had to wait for clearance. To make matters worse, the package was sent to three different depots in the United States, and a week later, it still hadn't been dispatched to the U.K. I was starting to lose my patience.

To add insult to injury, the delivery charge was very expensive. I couldn't believe that I was paying so much for a slow and unreliable service. I have ordered watches from Singapore, Hong Kong, and the United States before, and I have never experienced such an unreasonable delay. In fact, I received those watches in just four days!

Overall, I was extremely disappointed with my experience on TimePiece.com. I wouldn't recommend this website to anyone until they get their act together. The delays and high delivery charges are simply not worth it. If you're looking for a reliable and efficient service, I suggest you look elsewhere.

I was a bit hesitant to buy from TimePiece because of all the negative reviews I've read online, but I decided to take a chance anyway. I wanted to get my wife a Movado watch that she had seen at Kay Jewelers, but the price was just too steep. I found the same watch on TimePiece for over $300 less than the Kay Jewelers price, so I decided to go for it.

After I placed my order, it took about a week for the item to be picked up by Fedex. Then it took another week for Fedex to deliver it to me. So all in all, it took just over 2 weeks for me to get the watch. I was a bit worried about the delay, but I called TimePiece's customer service a couple of days after placing my order to check on the status. It took about 6 minutes for a representative to answer, but the lady who helped me was very nice and informative.

Luckily, my wife's birthday isn't for another month, so the delay wasn't a big deal. When the watch finally arrived, I was relieved to see that it was in perfect working condition and exactly what I had ordered. I'm very happy with my purchase and I will definitely be doing business with TimePiece again in the future.

This website is just plain bad. I ordered a watch on November 23rd, and they said it would be delivered in 1-6 business days. I ordered it for Christmas, which was over a month away. After a week, I called them to check on the status, and they said it would be delivered the next week. But when mid-December came around, I called them two days in a row and got no answer. I also sent them emails, but they didn't respond. Finally, on the third day, I got through to them on the phone, and they said it would definitely be delivered by the holidays. But then, two days later, they called me back and said it wouldn't be delivered in time for the holidays. The best they could do was offer me a $10 compensation. They promised me that it would be delivered by January 3rd, but it never came. I tried calling them again, but they didn't answer. I also sent them emails, but they didn't respond. Finally, I got through to them on the phone, and they said it would be delivered by January 17th. But then, on January 10th, they called me back and said it wouldn't be delivered until February. The best they could do was cancel the order or offer me another item. This was a terrible experience from start to finish. They lied to me, didn't respond to my messages, and didn't make things right. They ruined my holidays. I would never order from this website again, no matter how cheap their prices are.

So, I bought a pair of Ray-Ban Hexagonal sunglasses from Timepiece.com, and let me tell you, I was not impressed. When I got them in the mail, I noticed right away that the lettering and markings were all messed up. It was like someone had just scribbled them on with a marker or something. And when I picked them up, they felt way too light compared to my real Ray-Bans of the same model.

But the real kicker was when I tried to put them on. The hinges were all messed up. One side was way too loose, and the other was way too tight. It was like they were trying to play a trick on me or something. And to top it all off, these sunglasses were supposed to have polarized G-15 lenses made of mineral crystal, but they felt like they were made of cheap plastic.

I tried calling Timepiece.com to see if they could help me out, but they were no help at all. All they said was to send them back, and that they only sell genuine items. But honestly, I find that hard to believe. These sunglasses ticked off so many boxes for what to look for in a fake pair, so I'm not convinced that they're real.

I'm definitely sending them back, and I would advise anyone else to avoid buying from Timepiece.com. If their sunglasses are fake, who knows what's going on with their watches. It's just not worth the risk.

I recently purchased a Luxury Apple Watch case from TimePiece.com for my 45mm 7 Apple. The website claimed that the case was on sale from $250 to $199 and was made of SS 316L with a rubber band. I placed my order on 3/31 and paid an extra $25 for express 8-10 day shipping. However, I did not receive my order until 4/20, which was a red flag for me.

When I finally received the case, I opened it and was initially satisfied with the product. However, my satisfaction quickly turned to disappointment when I realized that the first watch did not fit and had a smashed crown dial. Additionally, the band was missing screws, the SS 316L material felt too light and closer to aluminum, and there were burrs everywhere from machining. These were all red flags for me and I decided to email TimePiece.com to request a return.

To my surprise, I was informed that the free return on the case had been suspended and that I would need to pay to return it. This was another red flag for me and I decided to let my bank handle the situation. I would advise others to stay away from this company and their phony reviews. I noticed that there were a couple of positive reviews on the website, but it was clear that they were fake. The same photo of the same watch was used, but two different people wrote the reviews. This is just pathetic and shows that the company cannot be trusted.

I gotta say, I had a pretty rough experience with TimePiece. I ordered a pair of frames on August 13th, and I didn't get any email confirmation or anything. So I called them up on August 16th, and they told me that the frames were being ordered from their warehouse. I finally got the frames on August 23rd, but then on August 24th, they told me there was a problem with my credit card. Apparently there was some issue with the bank, so I had to cancel the order and place it again. I did that right away, and the customer service rep told me that the frames would be shipped in a few days. But then I didn't get any shipping confirmation by August 27th, so I called them back. And guess what? They told me that they wouldn't have the frames until August 29th! I was pretty frustrated by this point, so I talked to the customer service rep and she said that the person I spoke with on August 24th would call me back. But instead, I got an email saying that my order was cancelled. I'm pretty sure they screwed up and shipped my frames to someone else. I definitely won't be ordering from TimePiece again. Their customer service is terrible and they're just not organized at all.

I was on the hunt for the Invicta Venom *** watch for quite some time. I searched high and low on various websites, including the Invicta Store and ShopHQ, but it was always out-of-stock. Finally, I stumbled upon timepiece.com and saw that they had it in stock. However, after reading some reviews online about their service and overall performance, I was hesitant to make a purchase.

Despite my reservations, the price for the watch on timepiece.com was too good to pass up. It was significantly cheaper than the price at the Invicta Store and ShopHQ, which were both charging almost $500. So, I decided to take a chance and order from timepiece.com.

After placing my order online, I called their customer service number to inquire about the delivery time. They informed me that I would receive a tracking number within 24 to 48 hours, which I did. They also told me that I would receive the watch by Friday, just in time for an event I had on Saturday evening.

Unfortunately, the watch did not arrive by Friday, so I had to wear a different one to my event. However, I did receive it on Monday and I was thrilled. The wait was worth it, as the watch was exactly what I had been searching for. The price was unbeatable and the delivery was efficient.

Overall, I had a positive experience with timepiece.com. Despite the delay in delivery, I would definitely order from them again and recommend them to my friends and family. It's important to do your research and follow-up with customer service, but if they do a good job, it's worth leaving a good review, like I'm doing now.

I placed an order on August 18th on TimePiece's website and I am still waiting for my tracking information. This is unacceptable and I feel like people should know about my experience. I am not sure why they are doing this to me.

My brother's birthday is on August 24th, which is a Saturday, and I ordered the product on the previous Sunday. I was expecting it to arrive on Thursday or Friday, but I have not received any updates on my order. I have been calling them every day and their response has been the same, "Could I know when will you send the product?" -> "Today". However, when I check the order status and tracking number at night, I cannot find any information. This has happened twice now. I am pretty sure they can see how many times I have called and what my order is. Yesterday and today, I called them several times but they never answered my calls. I also sent them an email but they never replied. This kind of poor service will make anyone angry.

I chose TimePiece over Jom*shop because it was $20 cheaper, but I regret my decision. Even though it is cheaper than any other place, I would recommend purchasing from another company. I am worried that if I need repair or services in the future, they will not be very welcoming and will just ignore and neglect their customers.

I have a picture as evidence, but unfortunately, this online site does not allow attachments. Anyway, saving $20 is not worth it.

To make matters worse, I received an email from TimePiece after I canceled my order. They said, "The order was cancelled and DECLINED. We will write this information on the review you left, stating that your information doesn't match your credit card and the order was declined." They are trying to blame me for their mistake. I called my credit card company, and they said that the pending charge was approved. Whenever I asked TimePiece about my order, they said, "It will be shipped today." If my credit card was declined, they could have asked me about it.

After canceling my order with TimePiece, I ordered the exact same product from Jom*shop, and I finally received a tracking number. Now I understand why reviews are so important.

I gotta say, I had a pretty rough experience with TimePiece. I sent my watch back to them three times because they promised to service it, but it seems like they were just trying to buy some time. I mean, what's the deal with that? I was getting pretty frustrated, so I decided to go to a dealer instead. And you know what? They checked it right away and told me that my watch needed a service. So, I don't know about you, but when I'm buying something, I don't want to be gambling with my money. It's just not worth it. Thanks for listening to my rant, folks.

I gotta say, I'm pretty disappointed with TimePiece. I've been trying to get in touch with them for a while now, but it seems like nobody's home. I've called both of the numbers listed on their website, but all I get is some guy named Anthony telling me he'll call me back. Well, guess what? He never does! I've tried calling them last week and this week, but still no luck.

It's a real shame, too, because I was really interested in buying something from them. I mean, we're in the same city, so it should be an easy purchase, right? But I guess they just don't care about their customers. It's like they don't even want my business.

Honestly, I don't know what's going on with TimePiece. Maybe they're just really busy or something. But if they can't even bother to return my calls, then I don't think I want to do business with them anyway. I mean, if they can't even handle something as simple as answering the phone, how can I trust them to provide me with a quality product?

Overall, I'd say that TimePiece is a pretty big disappointment. I wouldn't recommend them to anyone, unless you enjoy being ignored and frustrated. Save yourself the trouble and go somewhere else.

Timepiece is a website that claims to have a "better" offer when it comes to purchasing timepieces. However, my experience with them was not a positive one. After making a purchase, they charged my credit card but never sent me any information about my purchase. When I called to inquire about it, they informed me that they did not have the product I had requested in stock. Despite this, they charged my credit card again.

I would advise anyone to stay away from Timepiece. Their lack of communication and inability to fulfill orders is unacceptable. It is important to do your research and read reviews before making any purchases online.

I gotta say, TimePiece has some pretty good prices for their watches. But let me tell you, you better be darn sure you want that watch before you buy it. I bought one and when it arrived, I just wasn't feelin' it. So, I decided to return it. But get this, not only did I have to pay for the shipping to send it back, they also took out the cost of shipping it to me from my refund. That's almost 20 bucks down the drain just because I changed my mind.

So, I got this watch from TimePiece and it was all scratched up on the crystal and bezel. I was like, "What the heck?" So, I sent it back right away. But then, after two whole weeks, they told me they were sending it back to me because it was used. I mean, duh, that's how I got it in the first place! I don't know why they're selling used stuff at such low prices. And don't even get me started on their customer service - it's like they don't even exist. If you don't believe me, just check out the Better Business Bureau for some real reviews. This was seriously the worst internet experience I've ever had.

I spent a good chunk of change, $288, on a watch from TimePiece, thinking I was getting a steal on a $900 watch. Boy, was I wrong! When I reached out to customer service to express my concerns about the damaged watch I received, Sarah $#*! had the nerve to suggest that my 14-year-old daughter was responsible for the damage. I mean, come on now, my daughter has never even worn the watch!

To make matters worse, the customer service emails I received were downright demeaning. I decided to take matters into my own hands and handle this situation in a lawful way. I let them know that they better be prepared for an IRS audit, but they seem to think I'm joking. Ha! They have no idea what's coming their way.

Overall, I would not recommend TimePiece to anyone. The quality of their products is subpar and their customer service is beyond disrespectful. Save yourself the headache and shop elsewhere.

This watch from TimePiece (timepiece.com) looks pretty good, but it's got some issues that make it hard to recommend. For one thing, you have to reset it almost every morning if you take it off at night. That's a real pain, especially if you're in a hurry to get out the door. And sometimes it just slows down for no reason, which can get you in trouble if you're relying on it to keep track of the time.

But that's not all. After just one month, the buckle broke on this watch, which is a real shame. And now there's a loose piece rattling around inside it, which is really annoying. I've had this watch for about six months now, and I have to say I'm not very happy with it.

I know it's supposed to look like the James Bond No Time to Die watch, but honestly, I'd rather have a watch that works properly than one that just looks cool. I've even asked for a replacement, but I haven't heard back from TimePiece yet. So all in all, I can't really recommend this watch to anyone who's looking for something reliable and well-made.

I had a really bad experience with TimePiece. I ordered a pair of Dior Sunglasses and when they arrived, they didn't look like the pictures on the website. So, I decided to return them. It's been three weeks since I sent them back to the business, but I still haven't received my refund. Every time I contact them, they give me vague answers and now they're saying they can't find the item, even though I tracked it with USPS and they confirmed that it was delivered back to the business on time. It's really frustrating because they shipped me a product that didn't look like the pictures and now they won't give me my money back. I checked their reviews on Better Business Bureau and it's clear that they're a complete scam site. I would advise you to save your money and avoid them at all costs. They're frauds and thieves.

I went to TimePiece to buy a watch and I gotta say, it was not a great experience. They sell watches that aren't straight from the maker, which is a bit sketchy if you ask me. I got a Seiko watch, but it didn't come with a Certificate of Authenticity. Plus, it was packaged in the wrong box with a different model and serial number. What's up with that?

To make matters worse, the watch stopped working not once, but twice! When I contacted TimePiece, they told me to send it back in for repairs. But come on, I have to pay for shipping again and who knows if it'll even work for more than six months this time. I'm not taking that risk.

Honestly, I wouldn't recommend buying from TimePiece if you're looking for a quality product. They're not reputable and I learned my lesson the hard way.

I ordered a watch from TimePiece on November 16th and got a message saying it went through. But then, I waited for almost two weeks and didn't hear anything from them. I sent them emails and called them multiple times, but they didn't give me any updates. Finally, they told me that they sold more watches than they had in stock, and I wouldn't be getting mine. They offered me a different watch, but then they told me that one was out of stock too. I was so disappointed because I missed out on all the Black Friday and Cyber Monday deals because I was waiting for this watch. I trusted TimePiece to keep their promise, but they let me down.