BlueMountain.com  -  unable after 12 attempts to reset password with blue mountain e-cards

After signing up with Blue Mountain E-cards in August 2016 6 weeks later I received an email requesting my password be re-set for security reasons.
I have tried in vain but unable to do so and emailed them several times since October. Their link is useless and just sends me in circles.
I have also tried to cancel my membership, they send apologetic emails and give me the same link to re-set my password, it is impossible to get anywhere with this company and I believe the contact no is in the US. I have only sent 4 E-cards in 6 months it was a costly mistake signing up