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CB Department Stores Bloomingdale's
Bloomingdale's

Bloomingdale's review: Kept cancelling order for 2 cereal bowls from bridal registry

H
Author of the review
4:45 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

3 members of my family tried to help my son place order from Bloomingdale's wedding registry for his friend. Each time it starts to process - than cancelled on me without reason. WHY? I had the rep Joshua Assoc # [protected] place order and they assurred me it went through. It didn't. It got cancelled right away. So they placed again. Told me to wait and then disconnected call afer nearly 1 hour! Then it canceled. One of the cancelled orders was Order # [protected] so I contacted their consumer credit area and verified cell numbers. They "promised" it would go through. I even used a different credit card. Order seemed to go through. Then I received an email a few minutes later that they cancelled. My spouse called. Another 40 mins on hold while they reached out to Wedding Registry. But stupid as ut was Saturday night after 10 pm and they are not even in! Hung up and placed yet ANOTHER order without rep's help. Filled out all details. Used an entirely different card with different family members name. It "seemed" to go through. It didn't. IT ALSO GOT CANCELLED ON ME WITHOUT ANY REASON GIVEN. SO ALL TOTAL IT TOOK OVER 6 OR 7 HOURS AND IN THE END, HAD TO BUY GIFT CARD FROM AMAZON. Why Bloomingdales? Why are you blocking my entire family (different households even!) from successfully making a purchase. I was supposed to get a credit of $22.50 plus $20 in Macy's reward dollars. I received nothing. Send to [protected]@gmail.com

Desired outcome: Please provide me with a Bloomingdales Gift Card for minimum of $44.50 for 7 hours of grief! Feel free to round up to $50 but ALSO, PLS LOOK INTO WHAT THE PRECISE ISSUE IS SO YOU CAN RECTIFY SO IT DOESN'T HAPPEN AGAIN.

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    919 Third Avenue, 11th Floor, New York, New York, 10022, United States
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