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CB Wholesale BJ's Wholesale Club Complaints #322-341
BJ's Wholesale Club

BJ's Wholesale Club review: Store manager (Holly)

H
Author of the review
11:42 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I went shopping today September 19th 2020 1:00p.m. at 5200 Red Tip road Fayetteville North Carolina for a nonprofit organization, purchasing food to give away to those in need. After finding items, as well as a coupon I chose to tear out 32 coupons. The store manager realized what I was doing and began to give me nasty looks and came over to say, I don't think the machine will take all those coupons, and I cannot override it. Then I heard her talking with another customer and (Holly) Store Manger said yeah and she even has a shelf because, there was an empty shelf that allowed me to lay the books down as I tore out the coupons. I felt very disrespected and judged and extremely disappointed that these behaviors were coming from a store manager. I've spent over $3, 000 in the last 2 weeks or so on events. This is a first. I've often chosen BJ over Sam's because of the good customer service, & cleanliness of the stor. I guess I will go back to Sam's first going forward. People will wait in lines and pay more for good customer service. Ask Chick fil A. Maybe more training is needed. Thanks.

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  1. BJ's Wholesale Club Contacts

  2. BJ's Wholesale Club phone numbers
    +1 (800) 257-2582
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    Member Care
    +1 (866) 425-7932
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    Tech Advisors
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    BJ’s Travel
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    Wellsley Farms / Berkley Jensen
    +1 (844) 700-8473
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    Tire Center Customer Care
    +1 (855) 269-1622
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    Perks MasterCard
    +1 (844) 271-2535
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    Perks World MasterCard
    +1 (774) 512-6802
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    Media Contact
    +1 (774) 512-7425
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    Media Contact
    +1 (508) 651-8661
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    Fine Jewelry
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  3. BJ's Wholesale Club emails
  4. BJ's Wholesale Club address
    25 Research Drive, Westborough, Massachusetts, 01581, United States
  5. BJ's Wholesale Club social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 02, 2026
  7. View all BJ's Wholesale Club contacts
BJ's Wholesale Club Category
BJ's Wholesale Club is ranked 1 among 17 companies in the Wholesale category
#01 BJ's Wholesale Club BJ's Wholesale Club #02 The Wasserstrom Company The Wasserstrom Company #03 DollarDays DollarDays #04 Wholesale Supplies Plus Wholesale Supplies Plus #05 Direct Liquidation Direct Liquidation

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