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CB Wholesale BJ's Wholesale Club Complaints #122-141
BJ's Wholesale Club

BJ's Wholesale Club review: Return shipping

J
Author of the review
8:19 pm UTC

I was told to return defective product, I was not offered a return label but told to return the product and if found to be defective I would not be charged return fees. The product was obviously defective and I have not been refunded return shipping fees despite several emails and after emailing requested return shipping receipt... As per your return policy return shipping will not be charged if item is found to be defective. This item was acknowledged to be defective, I have been ignored after several emails.

Desired outcome: Payment of return shipping fees

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  1. BJ's Wholesale Club Contacts

  2. BJ's Wholesale Club phone numbers
    +1 (800) 257-2582
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    Member Care
    +1 (866) 425-7932
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    Tech Advisors
    +1 (844) 268-8093
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    +1 (888) 743-2735
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    BJ’s Travel
    +1 (800) 934-1204
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    Wellsley Farms / Berkley Jensen
    +1 (844) 700-8473
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    Tire Center Customer Care
    +1 (855) 269-1622
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    Perks MasterCard
    +1 (844) 271-2535
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    Perks World MasterCard
    +1 (774) 512-6802
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    Media Contact
    +1 (774) 512-7425
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    Media Contact
    +1 (508) 651-8661
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    Fine Jewelry
    +1 (412) 481-6733
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    More phone numbers
  3. BJ's Wholesale Club emails
  4. BJ's Wholesale Club address
    25 Research Drive, Westborough, Massachusetts, 01581, United States
  5. BJ's Wholesale Club social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 02, 2026
  7. View all BJ's Wholesale Club contacts
BJ's Wholesale Club Category
BJ's Wholesale Club is ranked 1 among 17 companies in the Wholesale category
#01 BJ's Wholesale Club BJ's Wholesale Club #02 The Wasserstrom Company The Wasserstrom Company #03 DollarDays DollarDays #04 Wholesale Supplies Plus Wholesale Supplies Plus #05 Direct Liquidation Direct Liquidation

Most discussed complaints

unauthorized bj membership automated renew
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BJ's Wholesale Club Alternatives
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