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CB Wholesale BJ's Wholesale Club Complaints #102-121
BJ's Wholesale Club

BJ's Wholesale Club review: Multiple purchases

C
Author of the review
4:04 pm UTC

Tires: bought my tires here and was told no charge for switching back and forth from winter to summer and vice versa, lo and behold was charged 67.00 today. Then they screwed up my daughters apt after she went all the way there.

Generator purchase: severely damaged item, asked to come and get it, told by Rotterdam manager, too bad bring it onto the store, I’m a senior, can’t lift that item, took a month to get it picked up, no refund yet

AC purchase: ordered online, damaged, told to bring it to the store, when I got there they said no refund as it was ordered online, now what, took another month to get it resolved

This store and management is HORRIBLE. I will not be renewing my membership and I will be posting this all over social media.

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ac apt charge damaged daughter generator item lift membership ordered online purchase refund resolved rotterdam manager screwed up senior social media store switching tires
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  1. BJ's Wholesale Club Contacts

  2. BJ's Wholesale Club phone numbers
    +1 (800) 257-2582
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    Member Care
    +1 (866) 425-7932
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    Online Shopping
    +1 (877) 832-4888
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    Tech Advisors
    +1 (844) 268-8093
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    EASY Renewal
    +1 (888) 743-2735
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    BJ’s Travel
    +1 (800) 934-1204
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    Wellsley Farms / Berkley Jensen
    +1 (844) 700-8473
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    Tire Center Customer Care
    +1 (855) 269-1622
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    Perks MasterCard
    +1 (844) 271-2535
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    Perks World MasterCard
    +1 (774) 512-6802
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    Media Contact
    +1 (774) 512-7425
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    Media Contact
    +1 (508) 651-8661
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    Fine Jewelry
    +1 (412) 481-6733
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    More phone numbers
  3. BJ's Wholesale Club emails
  4. BJ's Wholesale Club address
    25 Research Drive, Westborough, Massachusetts, 01581, United States
  5. BJ's Wholesale Club social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 02, 2026
  7. View all BJ's Wholesale Club contacts
BJ's Wholesale Club Category
BJ's Wholesale Club is ranked 1 among 17 companies in the Wholesale category
#01 BJ's Wholesale Club BJ's Wholesale Club #02 The Wasserstrom Company The Wasserstrom Company #03 DollarDays DollarDays #04 Wholesale Supplies Plus Wholesale Supplies Plus #05 Direct Liquidation Direct Liquidation

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