Better Homes And Gardens review: papasan chairs

I recently bought two papasan chairs and one is already broken, I bought them at Walmart and I don't feel that this is Walmart's fault the chair is broken, Walmart doesn't have control over how cheaply made your products are, I do not have the box for it anymore but I do have the receipt, I'm not very impressed with the integrity of your products. I've had he same issue with a futon I just bought in November again with it having completely ripped on the cushion. So since November I've wasted roughly 500$ on your products and I want something done about this, weather I get my money back or I'm compensated somehow. My name is Laura Allen my call back # is [protected], I expect someone to call me back and help me resolve these issues with your products.