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AZ Republic / The Arizona Republic
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AZ Republic / The Arizona Republic
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8 complaints
2 resolved 6 unresolved
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7:08 pm EDT

AZ Republic / The Arizona Republic - subscription charges

on 6/8/2022 we finally cancelled az republic due to their billing issues due to their premium addition crap they force on subscribers , mind you we have been with them for 10 years ! we started getting them in 2012 & it has been ok , but now it seems they have new mgmt that refuse to budge for their customers , we have pleaded with them to NOT send us that premium issue crap that is only 6-10 pages of reports we do not care of , then to add injury to insult, they force us to pay an additional $7 for it ! so we started in 2012 paying $12 for the wedns & sun issues , which is 8 papers per month, now today we called them to ask why we didn't get our delivery & told us we were suspended due to a billing issue with the bank , they now wanted $26.15 for 8 papers a month , that is including the premium crap , so we tried to fix the issue to no avail as we asked for a supervisor who told us " people like the premium issue as it is informative & they have no problems with it " then i go to this site & see so many complaints of that very issue , seems AZ Republic would rather lose subscribers to force them to resubscribe !

Desired outcome: would like a refund for their billing errors of charging us $64 one time minus the $21.77 refund via check for the amount of $42.23 due to their billing errors they have done for this year

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2:14 pm EST
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I obtained a new subscription from the Republic a month ago for around $11 per month. However, to my surprise, my bill was $18 already charged to me. That is odd, I was promised $11 and in one month it was raised $7? Why is that? Oh, there are "Premium" additions that are extra. Hold up. When I got the subscription, I asked if there were any extra charge...

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11:17 am EDT
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Why is the Paper TV guide in the Sunday edition so-o-o hit or miss???? That is why I love the Sunday AZ Republic!!! I like seeing the week at a time which I cannot get on from my cable TV company - can only view TV schedule for 24hrs ahead. Please, please make the paper TV guide a regular insert in your AZ Republic Sunday edition!!! Love it!!! So to get...

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3:49 pm EDT

AZ Republic / The Arizona Republic - Article

Their article has a biased misleading statement that should be corrected. Anyone who has ever come across Phranq Tamburri knows immediately that he is and has always been a Libertarian. He has a radio show about it! He has been in politics for many years as a Libertarian. AZ Republic trying to infer that he is being dishonest misrepresenting his interests is awful.

I have known Phranq since around 2007. Day one meeting him socially, he was passionately talking about Prostate Second Opinions, helping men all over the world, talking politics with everyone, because he is a Patriot Libertarian, devoted to America, citizen rights, and repairing the economy in how our money value is established, all of which he is incredibly knowledgeable!

Phranq is a reputable man of high character who is extremely intelligent and well-educated on these topics. He is also an amazingly nice human being. He is one of the best people I have ever known, and I am not an easy person to impress!

I have worked with Phranq on his business marketing, and he even helped me move once! I have never seen Phranq be rude or mean to anyone. I have always seen him smile and talk openly and friendly with everyone. He has a huge circle of friends from all political and financial circles. He is very responsible and truly one of the good eggs. Even in a disagreement, he is respectful and kind, while bringing so much knowledge to the conversation that everyone is impressed by him.

I haven't lived in AZ for years, but Arizona has made a huge mistake by derailing Phranq Tamburri from the U.S. Senate ballot.

Of everyone I have ever spoken to about politics, Phranq is the person whom I respect the most on topics of politics - even though I don't agree with everything he says, I KNOW he has the best intentions and a solid baseline of values and knowledge that he chooses to live his life by.

I stand up for Patriotism and that is why I would always stand next to Phranq Tamburri.

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10:50 am EDT
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Every month there is "balance forward" item and additional charge on my monthly bill. I have called several time and last month I was told this charge was an "error" and it was removed. This month, the charge appeared again and after a long wait I spoke with a supervisor. the explanation is that they use a 28 day billing cycle. The extra charge was for...

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4:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Well, they really did it this time with their so called new model. Everyone read this in Sunday August 12th edition. This is a scam they created to cheat everyone who subscribes to the daily delivery out of an incredible amount of money. They perpetuate this under the guise that we all use their online service and we should pay for it. Since they know most...

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9:04 pm EST
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On 10/26/10, a salesman outside Safeway Market on Bell Road in Sun City offered a trial offer for the Arizona Republic paper for weekends at $11.92 for 3 months, receiving a $10.00 Safeway giftcard. He presented this offer as a ONE-TIME charge, not as a monthly charge that couldn't be cancelled upon request. I said I wasn't able to read the small print on...

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9:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I give up, these people are impossible !! After weeks of back and forth, placed on eternal hold, voice messages not returned and just plain rudeness, I have decided it's just not worth it. The Arizona Republic stopped delivering my paper due to what it claims was nonpayment of our invoice. We paid the invoice online 7-19-08 and it showed as deducted on our...

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