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Best Buy review: Treated like a criminal in Southside Blvd Best Buy Jax

C
Author of the review
3:35 pm UTC

Copied from Facebook.. I am livid and will NOT be treated like that

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I try to buy from local stores, even when they're multi nationals; they still employ local people

Today.. I nipped in to the Southside Best Buy over lunchtime to buy some headphones for my vacation.. Not an expensive pair.. $40. When I go to check out they ring me up for $70!

I tell the agent and he walks with me to the shelf and checks every exact same box before deciding that I was indeed telling the truth and wasn't a criminal ?

He has to speak to a manager upon his return to the register. She comes across and scans the box on her phone and decides that I must indeed be planning a heist and her colleague is not to be trusted. She decides she needs to repeat the shelf check and I decide that I am to the back teeth of this BS and try to talk to the manager. He is actually the manager of total indifference by his immediate suspicion. I now decided that they can stick their headphones up their ?, called HQ and Amazon gets my business, which for the past 20 years has resulted in multiple TVs, computers, printers, sonus surround sound, DVD players, ipods, ipads and iPhones.. I didn't steal or gip any of those transactions either ?

Desired outcome: I want a phone call and an apology from the Regional Director respondible for the store. This is NO way to treat a customer just because your Tag / POS systems get out of line.

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