The complaint has been investigated and
resolved to the customer's satisfactionResolved Bella Terra Cosmetics — sales tactics and pricing
resolved to the customer's satisfaction
I was approached by a sales woman who offered to show me her products. I really that interested but she kept on and on so I agreed. She then put their products on my face and although she kept saying look at the difference, all us ladies know that any make-up will make you look good if applied correctly. However she gave such a good sales pitch about the natural ingredients and how good it is that I asked the price. Unknown to me she already had placed all the products in a bag and then rang them up I nearly died it was $800+ dollars. I said no way, however she was very pushy and intimidating. My husband is over here working and I did not want to cause a scene so I paid by credit card. I was very upset. I have now done some re-search and feel that someone should take action against this company as it appears the hard sell tactic is rife amongst their sales people. When you visit a mall you should not be subject to this behaviour, certainly not in a city with so many visitors. It certainly has put me off and I worry how many others have been bullied in this way.