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BeautyChoice's Customer Service Contacts

1616 S Flower St
Los Angeles, California
United States - 90015

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Complaints & Reviews


Goods tend to be expired and or close to expiring. They have a problem with diverting goods and not paying vendors on time so don't be surprised if you see an offer too good to be true, you probably won't see it again for that price. Some of the goods come from unknown sources so don't be surprised if the product you received differs from what you purchased in store.

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    BeautyChoice.comBeautychoice sent me a counterfeit Enzo Milano curling iron

    Beautychoice sent me a counterfeit Enzo Milano curling iron. I contacted the legitimate company Enzo Milano, and they confirmed that the item was in fact a cheap Chinese manufactured knock-off and their lawyers are currently trying to prevent beautychoice from using their name to market this inferior quality item.

    The box had cheap photocopied pamphlets inside and several words like "Teflon" whited out on the box, because the iron clearly does not have any Teflon coating. Beautychoice said "Due to the fact this line was the first production they do not have the swivel cord and is not Teflon coated" although this product was clearly sold on their website as an 100% authentic Enzo Milano.

    Disputing all charges through my credit card company. Beware of beautychoice.com.

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      • Mo
        morina Sep 07, 2011

        i m ripped off by beautychoice.com, i ordered coastal scents palette from thm which never arrived..i contacted them but no reply.for my first purchase they sent me a fake ghd and it was made in china while the original are made in korea

        0 Votes

      The complaint has been investigated and
      resolved to the customer's satisfaction
      BeautyChoice.com — Where's my order?

      I ordered from BeautyChoice.com on January 10, 2009—two items. Was told one was backordered until...


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