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Belk

Belk review: management-customer service

R
Author of the review
3:00 pm UTC

My wife and I had an anniversary so we went shopping at the Belk store at Coastal Mall Myrtle Beach, SC. This is our hometown store. We viewed jewelry. My wife liked a ring that was Diamond and Opal. I asked her to do her shopping in the womens clothes. She knows I dont particularly care for dragging behind her as she sweeps thru clothes racks. I went back to jewelry and asked them what the bottom line price was. They told me and held the ring for me. I then told them that I would come back in a few days to purchase.in returning I had an ad from another store that was advertising the exact same ring for 5% less. Yes I said 5%. The store so called Manager. I believe his name is Brandon. Unfriendly, Cold and the worst experiece dealing with any in a store. I explained to him the price difference. All I was reading from him is that I was putting him out or disturbing him. Worst manager ever. Who is crazy enough to put a person like this in such a nice store as manager. He would not AT ALL accomodate pricing or anything in purchasing the ring. I told him to keep his ring and left. I then cancelled my belk credit card. The only reason I applied for the card was for the discount. My family friends or I will NEVER shop at belk again. Horrible experience and bad management.

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