The complaint has been investigated and
resolved to the customer's satisfactionResolved Beach Body — terrible company
resolved to the customer's satisfaction
Beach Body is a horribly dishonest company. The people you talk to on the phone are in India and either do not understand or pretend not to comprehend English. I ordered on line by mistake by simply pressing a key that did not say final. I immediately called and spoke with a gentleman and told him to cancel the order. He put me on hold then came back and said that he had stopped the order as it had not yet been posted and it would not be deducted from my bank.
I asked where he was and he said he was in India but the company was in California. I then asked him for a confirmation number and he repeated the above statement before pressuring me to place another order. I refused to do so because by that time I felt very uneasy and told him that if I changed my mind, I'd call back. I then sent email canceling any and all orders placed by anyone on my account.
Then, they took it out of my bank. When I called they said it had been shipped before I canceled (all within 3 minutes) the order.
To add insult to injury they took funds out of my bank account the next month for supplements that I did not order. When I have contacted them they have told me I signed up for these things. Finally when I told them I would definitely be taking this to the Attorney General in North Carolina they finally said they would not replace my money but would not take any more out of my account.
They need to be stopped. They are operating using unfair and deceptive trade practices and will stop at nothing to deduct funds from your accounts. They have no shame.