Noom’s earns a 1.0-star rating from 0 reviews and 11 complaints, showing that the majority of program participants are dissatisfied with their weight loss journey.
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A Comprehensive Review of Noom.com: Effective App, Beware of Automatic Renewal Policy
I just finished my annual subscription with Noom.com, and overall, I have to say I enjoyed the experience. I decided not to use a coach this time, and instead just used the app to track my weight and meals. The daily articles were also a nice touch, and I found myself learning quite a bit about healthy habits and nutrition.
One thing I will say, though, is that the automatic renewal policy caught me off guard. I had signed up for the annual subscription because it was cheaper, but I didn't realize that it would renew without my consent. When I tried to cancel, I was surprised to find that the contract stated it would be automatically renewed. This was frustrating, and I had to make a phone call to Noom to try and sort it out.
While the customer service representative was polite and helpful, it still took some time for me to get the refund that I wanted. I ended up having to cancel the subscription through my PayPal account, and only then did Noom offer me a one-time courtesy refund. It was certainly time consuming, and I felt that the process could have been clearer from the start.
That being said, if you're someone who is interested in using Noom, I would encourage you to be aware of the recurring charges. While I ultimately got my refund, I think it's important to know what you're signing up for before you commit. Overall, I still think Noom is a valuable resource for anyone looking to improve their health and wellness, and I would recommend it to others.
Noom Review: Scammed and Disappointed - Beware of Automatic Renewal
It's the same ol' story as Laurie said before me. I got involved with Noom back in Nov 21 and was all excited about getting my health on track. I was all in and paid up for a year, thinking I was doing the right thing. But after half a year, I wasn't seeing results that I wanted or expected. I was like "what the heck, man? What am I paying for?" So I stopped using the app, hoping for a refund, and went about my life.
Well, the joke was on me because a few days ago I got hit with a PayPal charge for over $150 from Noom, and I was like "what the what?!" So I called up Noom and went full Karen on them. Needless to say, they weren't too keen on giving my money back and pointed out some "fine print" about automatic renewal when I signed up. But I'm telling you right now, I don't remember seeing that and it sounds bogus to me.
Honestly, I feel like I got scammed. And that's not a good feeling. I don't want other people to make the same mistake, so, like Laurie said, do your own research before you get involved with these people. And yeah, the BBB has a whole bunch of complaints against them, so there's that. Don't make the same mistake I did, y'all.
Noom.com Review: Overpriced and Dangerous Virtual Coaching Program
So, my better half shelled out some clams for me to try out noom.com. I was stoked to get on board until I found out it wasn't as "free" as I thought. That's right, folks, it cost us $129 bucks. Ouch!
Basically, noom.com is a food log program with a virtual coach. My customized calorie range was set at 1400 calories, despite me being 190lbs and 5'9". I'm pretty in shape, but on the first day of the program, I straight up passed out during my PT workout. I was holding a 200lb log over my head, so it's no surprise really.
I was nervous and confused, so I reached out to my coach Vanessa. She told me that yes, 1400 calories was where I was supposed to be at. I couldn't believe it. How many other people have been enrolled in this program and put in danger by the coaches' lack of insight?
When I asked for a refund, they hit me with the "you didn't cancel within the specific time period" shenanigans. Overall, not impressed. I wouldn't waste my money on this program or their "coached" food log system.
Is Noom Legit?
Noom earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Noom has claimed the domain name for noom.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Noom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Noom.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Noom have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Noom and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Noom has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Noom Review: Great for those with smartphones, but not accessible to everyone
I recently tried out Noom, and as someone who is not super tech savvy, I have to say I was a bit disappointed to learn that their services are only available to those who have a smartphone. Being an old fashioned gal who still uses a trusty flip phone, along with a desktop computer and land line, I unfortunately don't qualify for their program. However, I did sign up for the free trial initially, not realizing this restriction.
Despite my technical limitations, I have to say I was impressed by Noom's customer service. When I reached out to them via email to explain my situation, they were quick to respond and informed me that they would cancel my trial and refund the fee. I appreciated how easy and painless that process was, and honestly can't complain about it in the slightest.
Overall, while I wish that Noom was more accessible to those of us without smartphones, I do think that their program could be really beneficial for people looking to improve their health and fitness. From what I can tell, they provide personalized coaching, meal plans, and exercise guidance that could be especially helpful for those who struggle with accountability or motivation. Plus, their approach seems to be based on building sustainable habits rather than just crash dieting or extreme fitness routines, which I think is a smart and healthy way to approach wellness.
All in all, while I won't be able to personally use Noom's services, I would still recommend checking them out if you're looking for a comprehensive and sustainable approach to weight loss and healthy living. And hey, if you're one of the lucky folks with a smartphone, you might just find that their program is a perfect fit for you!
Unreliable Coaches and Tech Issues: My Disappointing Experience with Noom
There's a lot of hype about Noom and how it's going to change your life for the better. They say they fixed the app, but it's still got a lot of bugs and problems. If you need to contact tech support, good luck trying to figure out how to do it. It's like wandering through a maze trying to find your way to help.
They also promise you one-on-one coaching, but the coaches seem to come and go like the wind. I had one coach who I thought was great, but then they disappeared for weeks. Another coach told me their name was X, but it turned out to be completely different. It's hard to trust someone with your health and wellness when they can't even get their own name right.
The only time they seem to pay attention is when you're trying to cancel. They don't seem to care about helping you achieve your goals, just keeping you as a customer. And if you were given a gift certificate, good luck getting a refund or help. They don't seem to care about their customers and just want to take your money without giving you the support you need.
Overall, I wouldn't recommend Noom. There are better apps and programs out there that actually care about their customers and want to see them achieve their goals. Don't fall for the hype and promises, stick with something that actually works.
Beware of Unauthorized Charges: My Experience with Noom
I wanna share my experience with Noom. I’ve been goin' through a lot lately with the loss of a dear family member. So, needless to say, I ain’t really been givin' my diet much attention. I musta forgot that I signed up for Noom. Anyway, recently I saw they took some of my hard-earned cash from my PayPal account without my permission! Crazy right? I ain’t nobody rich enough to be throwin' money 'round like that. I tried to get a refund from them multiple times, but they ain’t been cooperative. I even asked to talk to someone higher up, but they still don’t care what I say.
Don’t get me wrong, Noom was good when I first started, but it didn’t last too long, like most diets. They kept me active 'til the last minute, so I could renew without interruption. You better believe I learned my lesson and canceled my subscription real fast, and I’m tellin' y'all to do the same. You don’t need all the headache and trouble I went through.
Beware of Noom: A Review of the Mind-Changing App That's Just a Scam
I give Noom a try and let me tell ya, it's not worth the buzz. It's just some old school mind-changing stuff in disguise. A lot of their suggestions are pre-written scripts. I thought I'd quit, so I give them a ring and sent an e-mail. They replied, "aww, it's a shame you're leaving us." And that was last year. Now, they just automatically billed me $175! I yelled at them and said that I dropped out a year ago. They said "oopsie, our mistake. But we can't give refunds for automatic renewals. However, we will guarantee that your subscription for next year will be canceled." What sort of tomfoolery is this? How can they "auto-renew" a membership that's closed for a year? Don't let them fool you, this is a SCAM, and they'll keep taking your hard-earned money. Don't even bother with these guys.
Noom App Review: Shady Business Practices and No Refund Eligibility
So, I signed up for this Noom app last year. At first, I was happy to try something new to help me lose weight. But, it didn't really work out for me. I decided to delete the app and move on. Imagine my surprise when I saw a charge of over $150 on my credit card months later! I didn't know it would automatically renew and I was really upset. I canceled my subscription right away and asked for a refund. But, Noom said I wasn't "eligible." That made me angry and I decided to push back. And you know what? I actually got my money back AFTER fighting with them. It was a relief, but the way they handled everything left me with a bad feeling about the company.
It's not just about my experience, either. Noom has had some other shady stuff going on. They settled a class action lawsuit for $62M over similar issues like this. So, it makes me wonder what kind of business practices they have. It's too bad because I had high hopes for the app. But, now I can't recommend it to anyone. If you're thinking about downloading it, be warned. Maybe there are some people it's good for, but I'm not one of them.
Don't Get Trapped: My Unpleasant Experience with Noom Subscription Scam
So, I gotta tell ya guys about my experience with Noom. At first, I wasn't too interested in it, but then I thought, hey why not give it a try. I signed up for a trial and then didn't hear from them again, which was cool with me. But then, six whopping months later, I get an email telling me they charged me $169 for a subscription I never even agreed to. And get this, they were gonna charge me again for another 6 months of something I didn't use or even want.
Now, if you're the type of person who likes paying for stuff that you can easily find in a book or on the internet for free, then go ahead and give Noom your credit card. But if not, I strongly suggest you steer clear of this thing. Don't get caught in the money trap that I did.
My Experience with Noom: A Candid Review of Pros and Cons
Overall, I gotta say, Noom was an interesting experience. Some stuff worked, some didn't, and that's just how it goes, you know?
First things first, one of the best parts of the Noom app, in my opinion, is the way it delivers bite-sized bits of info throughout the day. It's like a little boost of motivation that you can get whenever you need it. And I gotta admit, some of the tips they give you are pretty helpful. Like, I never used to weigh myself every day, but now I do thanks to Noom. And even though it may seem like a small thing, it's actually been super useful in keeping me accountable.
Speaking of accountability, I think that having a "personal coach" who checks in with you is a pretty cool feature. Sure, it might be automated, but at least it feels like someone is paying attention to your progress (or lack thereof). Plus, I think it adds a little extra motivation knowing that someone else is seeing your progress (or lack thereof).
But, and this is a big "but" for me, I didn't love the way the app handled some things. The food logging, for example, was a bit clunky. It just didn't feel as intuitive as other apps I've used in the past, like MyFitnessPal. And while I do appreciate the focus on psychology and behavior change, I didn't feel like there was enough emphasis on nutrition science. Like, it's great to learn about why we make certain choices and how to change them, but at the end of the day, I want to make sure I'm putting good stuff into my body.
All in all, I think Noom is a pretty solid choice for anyone looking to make some changes in their health and wellness. But, as with anything, it's not going to work perfectly for everyone. Just gotta find what works best for you, ya know?
Beware of Noom's Scammy Renewal Policy and Terrible Customer Service
So, I gotta say, Noom sucks big time, and I really mean it. I mean, the program itself was just alright, nothin' to write home about, ya feel me? But let me tell ya, their customer service is a total joke. I was charged over $175 for a renewal when I thought I had cancelled my subscription, and when I reached out for help, they just told me to shove it? Like, seriously? I got in touch with them within seconds of getting that email, but they didn't wanna know. It's been like 6 months since I even used the app, but I still had to redownload it just to message them, and they told me I was out of luck.
They claim that they send out a notification about renewals being due, but I never got that email. What kinda racket is that? I mean, it really feels like a big old scam, if ya know what I mean. These folks are just takin' advantage of people who forget they're signed up and don't use the app anymore, or in my case, can't figure out how to cancel. So they get to sit back and keep rakin' in the money, while bein' total jerks to customers who just want a little bit of help or understanding. It's a real shame, because I thought this program might be good for me, but now I'm just angry and frustrated with the whole thing.
Overview of Noom complaint handling





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