Latest Reviews and Complaints
Be2 Complaints Page 8 of 18
criminal activity / scams
Criminal Activity / Scams
I'm a member of be2, I have been contacted by two separate? Ladies? who have started correspondence with me. I am concerned in that the initial contact is very similar, but what seriously disturbs me is something they both said... They wrote about what they do for a living and the exact words and the way in which they said it is a perfect match?
They said "I am into buying and selling of Gold Jewellery, Gold Antiques frame, Gold chain&ring, Gold wrist watch for male&female" Look at the grammar for example shouldn't it read "antique frames" not "antiques frame"? It is evident that they have copied and pasted it into their communication, clearly evidencing their is a conspiracy of some sort, I can only think the next stage of their plans is to scam people out of money? The two members are:- Isbandiyah, 54 Western Australia
And
Dawn, 57 Victoria
Clearly your security requires upgrading?
Regards
Mark Churms
Guys I wrote only this morning regarding two females from this site who attempted to befriend me.
They slipped up in that they copied and pasted exactly the same script, word for word including the bad grammar!
Well only 2 hours later a third female contacted me and yes you've guessed it, exactly the same wording and grammar.
So 3 out of 3 and I've just joined!
The words they use are:-
"Gold Jewellery, Gold Antiques frame, Gold chain&ring, Gold wrist watch for male&female"
So be careful, I would suggest sharing your fears with a new acquaintance and asking them to send a picture of their face with the date written on a piece of paper, this will protect both of you.
The scumbags steal photos and identity of the web, so who are you talking to? You simply don't know!
Be careful folks this is a dangerous site!
The complaint has been investigated and resolved to the customer's satisfaction.
be2
I signed up to this site thinking it was 4.99 and they took 119 from my account i obviously did not read it properly it says that you can get a refund within 14 days which i asked for immediately and was told because i have used the site its no longer possible i have not used it as i was wanting a refund i didnt as much as send 1 message as they can clearly see surly they cant do this as it does not say that in the terms and conditions can i get a refund
My bank has said to wait till the 14 days as they will be able to request the money back its still within the 14 days
sylvia molloy
[protected]@gmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Sylvia Molloy, we're sorry to hear about your complaint. Please contact us at cs @ be2 . com, put complaintsboard.com in the subject header if you have further questions. On behalf of the be2 Customer service Team.
payment from my bank account
I am shocked and dismayed to find yet another withdrawl from a bank account... in a different name to mine.
opening my bank statement i find a payment for $299 taken from my bank account and paid to be2
i googled be2 to see exactly what that is and there is no way I have ever signed up to that site.
coincidentally my sister... lives in the country has had transactions on her account also.
THIS IS VERY IMPORTANT as the $299 paid to be2 from yes my account... numbers matched.
My account is actually in my sisters name. I have this account as a private account and still cannot work out how this great amount of money can be paid to someones account... without my acknowledgement
and WITHOUT MY AUTHORISATION
please help me to access a refund into my bank account.
Thank you
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Sharren, we're sorry to hear about your complaint. Please contact us at cs @ be2 . com, put complaintsboard.com in the subject header from your registered email address. On behalf of the be2 Customer service Team.
dating site
I would like the money refunded that was just taken out of my account. I did not authorize this. please cancel the account and refund the money. this is with the BE2 site. pleasse refund NOW. I cannot afford to pay this and should not have been taken out of my account. I will go further with this if it is not resolved straight away.
Ainealem Okbai
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Ainealem, we cannot discuss personal information here as it is a public forum so please contact us at cs @ be2 . com, put complaintsboard.com in the subject header. On behalf of the be2 Customer service Team.
wanting to cancel subscriptions
This is a dating site and you get 3 free days after that you can sign up I resistant first but they came back with a offer of couple of dollars for s month do I thought ok but when I went to cancel nearing the end of the month was told I had to pay the next months full subscriptions because I hadn't given at least a weeks notice
I have tried and tried to get this stopped I just can't afford to keep paying for a service that I don't need
The complaint has been investigated and resolved to the customer's satisfaction.
It seems that a normal response is that "We have made every attempt to contact the User have failed" ! This is does not install any confidence in the company considering the complaint is about not being able to contact you. In todays technology environment not disclosing email communication on your website is not acceptable. Only to find this information on complaint boards and or blogs. I ma surprised by the amount of complaints about this dating service it has not been shut down and or more media information. I am being scammed for a lot of money now without any communications fro them. Disgusting
Dear Kazz53, Please contact us at cs @ be2 . com so that we help resolve any issues you are still having and quote complaints board so that we can act quickly. Thanks in advance.
dating services
I have paid for a Premium Membership starting with 10.07.2019 and I have changed my mind after a couple of days.
Since then I have requested to close the membership since I would not like next month to be charged again. They cancellation process is a very complicated one and thus being very unresponsive via email - their address is serviciu-clienti@be2dating.ro - they redirect you to a form that they say it can be found in your account (in mine it does not exists since they say the payment is not yet process, not even after 5 days).
Other cancellation methods are writing a letter or sending a fax to a number. This is outrageous and all this company is doing is to drag the cancellation process more since it is mandatory to be made with 14 days before the expiry date of current subscription.
There is no possibility to cancel the service from your account.
I have filed complaints to all competent institutions in the country I have contracted the service.
The complaint has been investigated and resolved to the customer's satisfaction.
Hi, I have some how been connected with your company and a sum of money has been taken from my bank account, I can assure you that this has become through no doing on my behalf what so ever, therefore it would be appreciated if you would refund my monies as soon as possible.thanks.
I experienced the same thing here from Singapore. They would purposely list per month rates to let you think it is a monthly subscription, only to charge your card the full lump sum once you click "pay" without letting you know it.
Tried contacting cs and they took 5 days to reply after I sent 2 emails and 1 contact form entry. They agreed of the 'oversight' to indicate that customer are billed the full price upon checkout.
Also, a sneaky move is that their T&C states that subscription cannot be cancelled or refunded. And that customer is considered "agreed" to the T&Cs upon registration - but no where on the registration form in their homepage indicates about agreement to T&C or even a link to read them.
Hi,
We're sorry to read your review. We always inform you about the full price of the Premium membership before you complete your purchase.
Please contact us on cs @ be2 . com and add 'Complaints Board' into the subject of your message, if you wish to discuss your account in further detail.
Thank you!
be2
We accept other forms of cancellation methods too, please email the team at cs@be2.com quoting "https://www.complaintsboard.com" to resolve any issues as quickly as possible. We cannot discuss individual accounts on this platform. Thanks
singles50
I subscribed for one month as stated below but they keep on taking money from my account. The it is almost impossible to cancel the subscription or to delete your profile.
Status of your membership:
Premium member, 1 month membership
You bought your membership on 2019/04/08. Only as a Premium Member can you benefit from our full service offer and get full support with finding a partner. You can not access your subscription settings yet. This function will be available when we have finished processing your payment. This can take up to a few days.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Pieter Taute, we're sorry to hear about your issue. Please contact us at cs @ be2 . com, put complaintsboard.com in the subject header. On behalf of the be2 Customer service Team.
unauthorized credit card charges
i would like the money refunded that was just taken out of my account. I did not authorize this. please cancel the account and refund the money. this is with the BE2 site. pleasse refund NOW. I cannot afford to pay this and should not have been taken out of my account. I will go further with this if it is not resolved straight away. Janice Williams
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Janice Williams, we're sorry to hear about your complaint. Please contact us at cs @ be2 . com, put complaintsboard.com in the subject header. On behalf of the be2 Customer service Team.
sorozatos átverés
Tisztelt Címzett!
Azzal a panasszal fordulok Önökhöz, hogy a Be2 névvel futó vedoldal többszöri kérésem, felszólításom ellenére sem hajlandó az általam nem használt vedoldal számlázását leállítani.
Panaszomat már többszöri felszólításra sem hajlandó megszüntetni ezért keresem meg Önöket panaszommal.
A most kiszámlázott összeget szeretnél visszakapni.
S végleg megszüntetni velük a kapcsolatot. Ehhez KÉREM az önök segítségét. Várom mielőbbi válaszukat lehetőleg magyar nyelven.
Előre is KÖSZÖNÖM.
The complaint has been investigated and resolved to the customer's satisfaction.
Kedves Tamás,
sajnáljuk, hogy problémája adódott. Kérjük, vegye fel velünk a kapcsolatot a cs @ be2 . com e-mail címen, üzenetében tárgyként hivatkozzon a complaintsboard.com-ra.
A be2 Ügyfélszolgálata
fraud - taking bank payments I have not authorised - threatening behaviour
www.truelifepartner.co.uk
I've never had any dealings with this company... and they took several payments from my bank account, which I reported as fraud and my bank got the money back for me. However I have now received a letter from CMS - a global collection service, threatening me with action to collect the debt. They say I owe 351, 22 Euro.
I have never authorised any payments to this company... and have had no correspondence from them until this letter today.
Do I ignore or get legal advice?
The complaint has been investigated and resolved to the customer's satisfaction.
Dear JoanneJ, we're sorry to hear about your complaint. Please contact us at cs @ singles50 . com, put complaintsboard.com in the subject header. On behalf of the be2 Customer service Team.
scam dating website, steal credit card info & unauthorized charges
I sent email to request stop account with BE 2 SARL on 19 August 2018, and it properly serve as notice to stop the account, and I was informed that my account was paid for 3 months and I cannot close the account until the expiration of my paid membership period. Before the expiration of the 3 months, I served notice to stop it, and if BE2 SARL did not close my account upon the 3 months expiration, this is not my responsibility to remind them to do so, and absolutely I don't have the obligation to sever further notice.
On 16 July 2018, BE 2 SARL further charged my credit card for HK$432.00 without my further authorization. On 14 August 2018, BE2 SARL further charged my credit card for HK$1194.00 without my further authorization. The charging dates are still within the 3 months paid notice period. This is definitely a fraudulent issue.
On July 11 2018 and 1 August 2018, iHerb fraudulently used my credit card in Amsterdam for HK$393.78 & Hk$333.09 respectively. BE2 SARL was the only party which I had transaction with in Europe during that period. I hope iHerb and BE2 SARL are not 2 correlated company. Otherwise, these are very serious crimes.
Moreover, BE 2 SARL gets a numbers of fake accounts in its service system, BE2 SARL does do proper due diligent checking on its clients, a number of scammers in the fake accounts steal other pictures to cheat people.
After a couple of months, they keep on send me claim emails from a so-calle lawer, to whom I really doubt on this identity as a lawyer.
be2 s.a. r. l
I joined singles50 on a monthly basis in April. Not only was the wrong amount of 349 deducted from my credit card the first time but a month later R1999.00 was deducted without any notification or authorization. This is fraudulent and I expect a refund of my money.
This company is a scam and exploitation of privacy and rights of customers. Disgraceful!
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Marviljoen, we're sorry to hear about your complaint. Please contact us at cs @ be2 . com, put complaintsboard.com in the subject header. On behalf of the be2 Customer service Team.
cancellation of premium membership
Dear sirs,
I would like to cancel my Premium membership to be2dating.ro, i've trying to fax you the completed form for the cancellation, but the fax number provided by your site is NOT available, also i've sent you the form in pdf format to your customer on-line email. NO response. I am not interested in a refund for my one month premium membership i just want my Premium membership canceled and no more withdrawals to be made by your company from my account. After this resolution i would like to delete my account from your website.
contract id: YEKQZA26
The complaint has been investigated and resolved to the customer's satisfaction.
Dear vladimir2019, Please contact us at cs @ be2 . com, put complaintsboard.com in the subject header. We will handle your issue as soon as possible. On behalf of the be2 Customer service Team.
misleading subscription information
I joined this site and clicked on the 1 month subscription which stated it was $24.99 NZ, then I noticed that I had been charged $99.96NZ. I contacted Be2 immediately to which they said that the $24.99 was the weekly price. This was not made clear at all when signing up to a subscription (see screen shot below). I then went to cancel and figured out that I could not do this and the information to cancel was not easy to find. I emailed in my request to cancel to be told I needed to send in a signed form with 14 days notice. This again was not information that was readily available to me. I sent in my signed form. Then received an email as my payment didn't go through saying I actually had a 3 month subscription which I never agreed to. The app itself said I only had a 1 month membership (see below). They proceeded to tell me I owed them $318.70 and if I did not pay it I would be sent to a debt collector. The $318.70 doesn't even equate and makes no sense. I am now unable to deactivate my profile . I feel very upset and feel that I was extremely misled and the company did not make the information easy to access and made the cancellation process very difficult.
Be2 have replied and are still trying to insist that I am in the wrong and that their company is not misleading nor deceptive. They claim that I have never tried to cancel my membership even though I have sent 3 emails. Going to take this complaint as public as possible so as many people as possible know about how harmful this site is.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear S Woji, Please forward us your cancellation at cs @ be2 . com, put complaintsboard.com in the subject header. We will check them again. Thanks! On behalf of the be2 Customer service Team.
Dear S Woji, we're sorry to hear about your complaint. Please contact us at cs @ be2 . com, put complaintsboard.com in the subject header. On behalf of the be2 Customer service Team.
premium membership
I joined be2 this morning & decided to be a premium membership for 6 months for $12 something. I was not sure if that was correct & when I looked into my online banking about an hour ago i was charged of $299.00. This is too much money & I can not afford this & this is not what I selected in the first place. Please cancel my membership altogether & refund my money immediately.
The complaint has been investigated and resolved to the customer's satisfaction.
Maria Elena I have messaged you. Contact your bank immediately.
Dear Claudia, if you have a complaint for be2 or singles50 please do contact us directly so that we can resolve it. Advising members of the public on financial matters is strongly advised against. On behalf of be2.
Dear Maria-Elena, you need to contact be2 customer service, we are not always notified of reviews on this website and it is not a good idea to request a cancellation on a third-party / independent forum like this, why don't you email be2 at cs @ be2 . com so that we can process your request. We cannot process a cancellation request with the information you have provided here and we strongly advise against putting personal/ financial information on public forums. On behalf of be2 customer service team.
deactivation and cancellation of the premium membership
Dear Sir or Madame,
I am writing to complain about not being able to cancel my Premium Account on the site Academic Singles.
Namely, On February, 24th from my bank account was taken a significant sum of money and I tried to cancel ma accout as well as my Premium Membership but the option was unavailable. After that I received a note that all the dues will be charged although I havent been their member since February.The information I get from the customer service in Serbia noone wants to help me. They do not want to give me information how to cancel my Premium Member Ship and stop using services of the Agademic Singles Site. Please, help me by giving me valid information how to cancel the member ship and stop paying for the service I do not use at all.
Thank you in advance, hoping that you will solve my problem I am looking for your answer.
Marija Samardzijevic
my e mail is
[protected]@yahoo.com
The complaint has been investigated and resolved to the customer's satisfaction.
Dear marijas1970, we're sorry to hear about your issue. Please contact us at cs @ be2 . com, put complaintsboard.com in the subject header. On behalf of the be2 Customer service Team.
Je subis la même chose 59.96€ au lieu de 14.99€ .je porte plainte au SPF Finance si pqs de retour
Bonjour! M. wiart Christian, N'hésitez pas de nous écrire à cs @ be2 . com, Si vous avez des questions. Merci!
unauthorized credit card charges
I received a notification today 21 April 2019 from my bank that R1999.00 is reserved for [protected]@Be2. I did not authorize this transaction. I joined Be2 and took out a 1 month membership. That was the only transaction in an amount of R396.00 which I authorized in March 2019.
I want the amount of R1999.00 to be reversed immediately.
I tried sending emails to various email addresses on Be2 website but still awaiting a response. Their conduct is very unethical.
abonnement abusif sur site de rencontres singles 50 via be2
Ils me harcèlent, pour un paiement d'un abonnement de 3 mois que je n'ai pas contracté. J'ai simplement le 20 / 02/ 2019 par curiosité cliquez sur l'approche gratuite et de bonne fois payé pour un essai de un mois. Deux jours après j'étais débité de 49€96, qui ne correspond à rien de ce qu'indiquait l'annonce, j'ai demandé à quoi cela correspond, voici là réponse: vous nous devez 160 € 70 pour un abonnement de trois mois prenium, bien sûr que je n'ai jamais contracté. Et depuis je suis harcelée, donc pour avoir la paix, j'ai payé par l'intermédiaire de PayPal. Mais bien sur cela ne leurs convient pas, car ils n'ont pas accès à mon compte. Ils ont essayé de pirater mes données personnelles et bancaires, c'était sans compter sur le sérieux de ma banque.
Que faire pour qu'ils arrêtent de me harceler. Merci pour votre aide
deduction for subscription to dating site unauthorised - I only opted for free trial and not using this site at all
I did the free trial period and cancelled the service on 24 March 2019. I deleted my profile long ago and last night an amount of R1999.00 was deducted from my credit card. I am furious and insist on immediate refund. This is a scam and I will not leave it at it for money to just be deducted from my credit. Immediate refund required. I am not using the BE2 dating site and cancelled the free subscription period, but still money was deducted from my credit card twice, only over R400 and now again R1999.00. I insist on a refund immediately. My contact number is [protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Dear ElizmaBooyens, please email us at cs @be2.com quoting 'complaints board.com' in the subject header so that we can resolve this issue, we cannot discuss personal payment accounts on this public forum, Thanks in advance from the be2 customer service team
dating website
Hi
I signed up for a one off months subscription of £12 with true love online dating website on 29/03/2019 and the company BE2 SARL LUXEMBOURG has withdrawn £51.96 out of my account on 30/03/2019 after having contacted my bank at the time to block the payment. Barclays initially tried to check if this was a credible withdrawal and I denied this as could see the payment was for more than £12. I am very unhappy about the nature of this scam on my account.
Dale Hook
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Dale, please email us at cs @be2.com quoting 'complaints board.com' in the subject header so that we can look into your payment and resolve the issue, we cannot discuss personal account details on this public forum. Thanks in advance from the be2 customer service team.
About Be2
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Be2 Contacts
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Be2 emailsprivacy@be2.com.au100%Confidence score: 100%
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Be2 addressbe2 S.à.r.l.13 rue du CommerceL-1351 Luxembourg, Luxembourg
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Be2 social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 17, 2025
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Dear Mark, We're sorry if you think someone is using our service for the wrong reasons. Please report them directly in your profile. If you have any further questions, please contact us at cs @ be2 . com, put complaintsboard.com in the subject header. On behalf of the be2 Customer service Team.