The complaint has been investigated and
resolved to the customer's satisfactionResolved BBVA Compass — bait and switch
resolved to the customer's satisfaction
Loans at very reasonable rates boarding on questionably low rates are offered with no intention of being lent. It is my personal opinion that there is no money to be loaned out whatsoever. The loan applications are accepted with comments like: No problem with your great credit. Then the weeks go by while you wait. There is never a loan! In the meantime, you have made arrangements for all of your income to be automatically deposited, and all of your auto debits and charges. This is what they are waiting for... to make money on you. They should change their name to Compost. Compass brings visions of the world ... spinning for change. Compost brings visions of fermenting garbage! They promise to help while they bilk you. Go to a Credit Union!