The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
BBT Personal checkingfraud

To Whom It May Concern, On Sept 10th, 2012, I took a check into our local BBT branch. I had recently been hired, over the internet, to work for a man, who claimed to have a house in our town, that needed a private housekeeper. When I entered my bank, I approached the teller, and told her this was a new customer and would like to deposit through her. She told me of a two day hold, and processed the, later to find out, BAD check. We filed police reports, and contacted BBT's fraud department...there still was, at the time, a way to possible catch this person, as he had asked me to deposit yet another check. Today is the 5th of October, same year, and we have yet to speak to anyone at BBT. Oh, yes...but we are getting notices from them, regarding the negative 2900.000, that we have . Can someone lease tell me, why is this our fault? We trust our bank to look out for our, and their best intrest. This has not been done. Why is there a fraud dept., if no one investigates, or follows through ? This internet predator, is still out there. Please tell us where to turn. Thank you, Karla Miles

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