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CB Banks Truist Bank (formerly BB&T Bank) Complaints #722-741
Truist Bank (formerly BB&T Bank)

Truist Bank (formerly BB&T Bank) review: bank account

S
Author of the review
7:30 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

Someone opened a bank account at bb&t using my information. It was not me. This happened last week. I had to call and report it to their fraud department. I would appreciate this websites help on this matter. I closed my account with this bank in December of 2016. I don't know how they opened this account. This bank is headquartered in north carolina.

Truist Bank (formerly BB&T Bank) response
Jan 15, 2019 8:16 am UTC
Truist Bank (formerly BB&T Bank) customer support contacts
Phone numbers

+1 (800) 226-5228

+1 (910) 914-8250

Address

214 N Tryon St., Charlotte, NC, 28202, US

Website

www.bbt.com

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View all Truist Bank (formerly BB&T Bank) contacts
Please contact BB&T at 888-628-3926 or via email at ceoline@bbandt.com
Update by shackledlion5
Jan 15, 2019 6:09 pm UTC

Complaint resolved.

Resolved

NA

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  1. Truist Bank (formerly BB&T Bank) Contacts

  2. Truist Bank (formerly BB&T Bank) phone numbers
    +1 (800) 226-5228
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 4 4 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number
    Domestic
    +1 (910) 914-8250
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number
    International
    +1 (888) 833-4228
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number
    Hearing Impaired Clients
    More phone numbers
  3. Truist Bank (formerly BB&T Bank) emails
  4. Truist Bank (formerly BB&T Bank) address
    214 N Tryon St., Charlotte, North Carolina, 28202, United States
  5. Truist Bank (formerly BB&T Bank) social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 15, 2026
  7. View all Truist Bank (formerly BB&T Bank) contacts
Truist Bank (formerly BB&T Bank) Category
Truist Bank (formerly BB&T Bank) is ranked 37 among 353 companies in the Banks category
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They will flat ruin you!
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